Sr Manager of Operations Transformation

Utsw; Town of Texas (WI); On-site; USD 130,000 - 210,000; Full time

Benefits offered by this job

PPO medical plan

100% preventive care

Paid time off

Retirement programs

Paid parental leave

Wellness programs

Tuition reimbursement

PSLF eligible

Job summary

UT Southwestern Medical Center in Dallas, TX, seeks a Senior Manager of Operations Transformation to lead strategic initiatives that optimize resources and enhance operational performance across the hospital system.

The role requires a sophisticated approach to managing cross‑functional projects, aligning short and long‑term goals with executive leadership, and driving measurable improvements in productivity and service delivery.

Qualifications

• Bachelor’s degree required; Master’s preferred.
• 8 years experience in finance, business, or project management environment; healthcare setting preferred.

Responsibilities

• Strategic oversight and executive alignment for COO and university hospital leadership.
• Central point of contact for university hospital strategic programs and cross‑functional coordination.
• Lead rapid problem resolution, identify risks, and implement corrective actions.
• Oversee a consolidated portfolio of strategic programs to ensure cohesive delivery.
• Coordinate across analytics, resource planning, and operations for unified program delivery.
• Foster a culture of excellence, accountability, and professional collaboration.
• Drive process transformation to improve productivity and service delivery.
• Lead post‑implementation analysis to validate sustainable gains.
• Ensure regulatory integrity and updates to policies as needed.

Education

Bachelor’s Degree in Finance, Healthcare Administration, or similar field

Master’s Degree in Finance, Healthcare Administration, or similar field

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

The Senior Manager of Operations Transformation provides senior-level leadership and direction for a University Hospital Operational Transformation Team. The Senior Manager oversees the planning, execution, and monitoring of high-impact strategic initiatives designed to optimize institutional resources and improve operational performance. This role requires a sophisticated approach to managing complex, cross-functional projects while ensuring alignment with the organization’s long-term business objectives.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education

Bachelor’s Degree in Finance, Healthcare Administration, or similar field

Experience

8 years experience in finance, business, or project management environment

Preferred

Education

Master’s Degree in Finance, Healthcare Administration, or similar field

JOB DUTIES

• Strategic Oversight

• Executive Alignment: Directs and manages the alignment of short and long-term goals for the COO and University Hospital Executive Leadership to ensure all initiatives support the broader institutional mission.

• Central Point of Contact: Serves as the primary liaison for University Hospital strategic programs, facilitating communication between executive offices and operational departments.

• Crisis & Problem Resolution: Acts as the lead for rapid problem resolution, identifying risks to strategic goals and implementing corrective actions under minimal supervision.

• Functional Leadership

• Portfolio Stewardship: Oversees a consolidated team responsible for a diverse portfolio of strategic programs, ensuring that individual projects do not operate in silos but contribute to overall organizational cohesion.

• Interdisciplinary Coordination: Synchronizes efforts across various functional areas, such as analytics, resource planning, and operations, to create a unified approach to program delivery.

• Culture of Excellence: Fosters a professional environment focused on accountability and creative solution-sharing among team members.

• Operational Optimization

• Process Transformation: Continuously evaluates business processes across the hospital to identify inefficiencies, searching for innovative ways to enhance productivity and service delivery.

• Resource Maximization: Analyzes departmental performance to ensure the institution is making optimal use of its financial, physical, and human resources.

• Post-Implementation Analysis: Leads efforts to measure and validate the success of process improvements, ensuring that changes result in sustainable operational gains.

• Project Governance

• Quality Assurance: Manages the quality and status of all assigned initiatives, ensuring deliverables meet the high standards of University Hospital leadership.

• Data-Driven Performance: Establishes and tracks major project milestones using key operational metrics and performance indicators to provide objective status updates.

• Pragmatic Implementation: Focuses on designing and deploying timely solutions that are grounded in data and scalable across the organization.

• Policy & Compliance

• Regulatory Integrity: Ensures all strategic activities and operational plans remain in strict compliance with applicable state and federal laws, as well as institutional policies.

• Risk Mitigation: Regularly reviews and recommends updates to policies to reflect changing regulations or updated business objectives.

• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.