Sr. Manager of Creative Operations

ThirdLove; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary + equity

Paid parental leave

Flex time off

Discounted and free products

Job summary

ThirdLove in San Francisco seeks a Director of Creative Ops to oversee in-house creative production and optimize project timelines, cost, and collaboration.

The right candidate will manage a team, facilitate relationships across departments, and implement AI tools to enhance creativity and efficiency. Salary ranges from $120K to $150K, offering competitive benefits including paid parental leave and flex time off.

ThirdLove values diversity and is an Equal Opportunity Employer, committed to creating an inclusive environment.

Qualifications

• Experience managing creative production processes and teams.
• Proven ability to optimize project timelines and costs.
• Strong communication and collaboration skills with cross-functional teams.

Responsibilities

• Oversee creative production and project management.
• Manage key relationships with partners and stakeholders.
• Forecast creative operations budget and oversee invoices.
• Align production timelines with merchandising and marketing schedules.

Skills

Strong understanding of systems and tools

AI integration

Creative project management

Budget forecasting

Job description

For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best.

Prioritizing real‑world fit over outdated standards, Thirdlove disrupted the industry by inventing half‑cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design‑led brand, handling everything from R&D to the supply chain in‑house to get every detail just right.

How We Work

Our culture is inclusive, collaborative, fast‑paced, and data‑driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you.

What We Are Looking For

The Director of Creative Ops is responsible for creating structure and scalable processes to creative production to optimize timelines, capacity and costs. The right candidate will possess a strong understanding and passion for systems and tools behind the product life cycle and a desire to manage change by building capabilities through people, process and tools. A strong desire to master AI and infiltrate through organization.

What You Will Own And How You Will Make A Difference

• Oversee the seamless flow of our in‑house creative organization ensuring effective decision‑making, cross‑functional collaboration, and a positive team experience.
• Facilitate the management of all major creative projects, determining critical timelines and key milestones in the creative development process, including budget, talent, and schedule, etc.
• Develop and maintain key relationships with internal & external partners and stakeholders, driving a culture of collaboration.
• Act as the liaison between production, marketing, merchandising, product and creative.
• Maintain annual GTM and seasonal shoot calendars, overseeing and aligning production and post‑production timelines with merchandising and marketing schedules.
• Assist in the management of financial operations by forecasting creative operations budget; negotiating statements of work, ensuring work is delivered on budget, and invoicing clients.
• Manage improvements and efficiencies to creative marketing tools, documentation and processes, including exploration and implementation of AI opportunities.
• Partner with the VP/Creative Director to continuously evolve our organization in line with our strategy, assessing in‑sourcing vs. outsourcing options, elevating our hiring, onboarding and ongoing training processes.
• Responsible for 3 direct reports and oversight of agencies and production teams.
• Various other tasks and duties as assigned or needed.

ThirdLove Offers You

• Competitive salary + equity
• Paid parental leave
• Flex time off
• Discounted and free products

Diversity

ThirdLove is an equal opportunity employer and values diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.

ThirdLove is an E‑Verify employer and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. For more information please visit E‑Verify.

Thirdlove is an equal opportunity employer. We consider all qualified applicants, including those with arrest or conviction records, consistent with applicable law — including the San Francisco and Los Angeles City and County Fair Chance Ordinances and the California Fair Chance Act.

Compensation

120-150K annual base compensation