Sr. Manager - Network

Mass Financial Services; Boston (MA); On-site; USD 107,000 - 186,000; Full time

Benefits offered by this job

Incentive bonus

Job summary

Mass Financial Services seeks a Network Sr. Manager to lead reliability, security, and evolution of enterprise network services. You will guide a team of engineers, drive roadmaps, and ensure alignment with architecture and security controls.

The role partners with infrastructure, security, and business stakeholders to implement scalable, observable, and resilient network solutions in a 24/7 environment.

Qualifications

• 8–12+ years of IT experience with LAN/WAN and data center networks.
• Experience leading 24/7 network operations and technical staff.
• Strong expertise in BGP/OSPF, IPsec, security controls and modern infrastructure.

Responsibilities

• Acts as escalation point for operational health of network services and drives incident management.
• Leads and coaches a team of network engineers; fosters inclusive, collaborative culture.
• Leads implementation and lifecycle management of network solutions aligned with architecture and security controls.
• Partners to develop and execute a network services roadmap focused on modernization and automation.
• Drives capacity planning, performance tuning, and observability with metrics and controls.
• Identifies opportunities to leverage automation to reduce manual work and improve efficiency.
• Ensures compliance with information security controls and participates in risk management.
• Translates objectives into actionable plans with clear prioritization and governance.
• Leads major initiatives and coordinates communication during incidents.

Skills

LAN/WAN

Cisco routers

Security controls

Networking monitoring

Cloud networking

Automation

24/7 operations

Education

Bachelor's degree or equivalent

Tools

Cisco

Aruba

Riverbed

Palo Alto

Infoblox

Job description

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

The Network Sr. Manager is a senior technical and people leader accountable for the reliability, security, and evolution of enterprise network services. This role leads service strategy and serves as an escalation point, balancing hands‑on technical depth with ownership of standards, roadmaps, and measurable outcomes for a team of network engineers. Working in close partnership with infrastructure, information security, and business stakeholders, the Network Sr. Manager drives architecture‑aligned solutions, operational resilience, and continuous improvement through automation, capacity planning, and proactive risk management.

WHAT YOU WILL DO

• Serves as an escalation point for the day‑to‑day operational health of MFS network services, including service reliability, incident/problem management execution, and continuous improvement of run practices and operational metrics.
• Develops, and retains a high‑performing team of network engineers through coaching, goal setting, performance management, and career development; fosters an inclusive, collaborative team culture.
• Leads the implementation, and lifecycle management of network solutions, ensuring alignment with enterprise architecture, security controls, resilience requirements, and business needs.
• Partners with stakeholders to develop and execute a network services roadmap, including modernization, automation, and technical debt reduction initiatives; ensures delivery outcomes across scope, timeline, and quality.
• Drives engineering discipline through capacity planning, performance tuning, operational metrics, and proactive risk identification/mitigation; ensures appropriate documentation and controls are maintained.
• Identifies and implements opportunities to leverage technology and automation to improve operational efficiency, reduce manual processes, and improve observability/monitoring.
• Ensures compliance with MFS Information Security controls, procedures, and standards; partners with Security and Audit stakeholders to address findings and maintain a strong controls environment.
• Translates broad objectives into actionable plans, establishing prioritization and execution governance; communicates status, risks, and tradeoffs to IT and business leadership.
• Leads complex initiatives and serves as an escalation point during major incidents, ensuring timely decision making, stakeholder communication, and restoration of services.

WHAT WE ARE LOOKING FOR

• Bachelor's degree or equivalent experience in a related technical field.
• 8-12+ years of related Information Technology experience, with combined focus in some of the following: LAN/WAN and remote office operations, comprehensive experience with Cisco routers/switches, network management platforms, network load balancing platforms, network patching and network cross connect best practices and inventory control, designing and building large data center networks.
• Experience in mitigating network security issues to assist in working with other technical teams on security issues.
• Demonstrated experience leading and developing technical staff (e.g., coaching, mentoring, and performance management) and driving outcomes in a 24/7 environment.
• Strong expertise in several of the following areas: Enterprise Networking Routing and switching - Data center networking - WAN and Internet connectivity Network protocols (BGP, OSPF, IPSEC) Security - Firewalls - IDS/IPS - SASE Zero Trust architecture Modern Infrastructure - Cloud networking - Automation - Network monitoring and observability Collaboration & End User Connectivity - Wireless networking - Voice and video technologies - Demonstrated ability to interact, communicate, build relationships, and negotiate well with members of team and senior management when responding to technical challenges. - Strong problem‑solving skills; ability to work effectively under pressure and in 24/7 environment.

PREFERRED SKILLS, QUALIFICATIONS & EXPERIENCE

• Bachelor's degree or higher
• Cisco, Aruba, Riverbed, Palo Alto, Infoblox training/certifications
• Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for sponsorship.

Base Salary Range: $106,500.00 - $186,400.00

This position is eligible for competitive incentive bonus.

At MFS, we believe in fair and transparent compensation. For that reason, we're including the salary range for this position. This range reflects our good‑faith expectation for what we'll pay depending on the candidate's experience, tr