Sr. Manager, National Account Agency Operations

Geico; Chevy Chase (MD); Remote; USD 121,000 - 190,000; Full time

Job summary

GEICO is seeking a highly motivated Sr. Manager for National Account Agency Operations to enhance sales profitability within major accounts. This remote position, involving significant travel, demands a proactive leader with substantial experience in complex sales and insurance operations. Successful candidates will demonstrate exceptional communication skills, attention to detail, and a solid track record in developing strategic business initiatives.

Benefits

401K savings plan with 6% match

Tuition assistance

Flexible work options

Qualifications

• 3+ years in sales/service with large, complex customers.
• Experience with general insurance operations preferred.
• Proven track record in translating sales strategy into results.

Responsibilities

• Manage account call center locations and training campaigns.
• Develop relationships with key account managers and influencers.
• Build and execute strategic account plans.

Skills

Executive communication

Negotiation skills

Collaboration

Attention to detail

Presentation skills

Education

Bachelor's degree in business or related field

MBA or similar advanced degree (preferred)

Job description

Sr. Manager, National Account Agency Operations page is loaded

Sr. Manager, National Account Agency Operations

Apply remote type Remote locations Chevy Chase, MD time type Full time posted on Posted 3 Days Ago job requisition id R0058442

GEICO seeks highly motivated and experienced Sr. Manager, National Account Agency Operationsto join our team. The successful candidate will directly report to a National Account Director and will be responsible for working within a discrete group of key accounts and creating and implementing strategic account plans to increase sales profitability, written premium and policies in force. This exciting role will have a direct influence and impact on GEICOs market share in America’s largest agencies.

LOCATION: Remote with travel up to 75%. Opportunity to work in available office space at a regional GEICO office.

RESPONSIBILITIES:

• Manage account call center locations, assist with broad reach and other electronic group training and advancement campaigns.

• Develop and maintain strong working relationships with key account location managers, producers and account influencers to influence preference for GEICO and their affiliate products.

• Build, execute and present location specific strategic account plans, and forecasts to achieve company objectives and sales targets supporting the NA Director strategic roadmap for specific accounts and products.

• The chosen candidate should possess executive communication and negotiation skills and a strong ability to collaborate and build relationships with customers and internal teams from corporate headquarters to regional to individual office locations.

• Responsible for working with all GEICO product lines i.e. Private Passenger Auto, Commercial Auto & Trucking

• Collaborating with the GEICO distribution and process teams to share and execute growth strategies, provide process guidance, and spend time with field and inside reps engaging National Account agency locations.

• Facilitates calibration sessions with Field and Inside sales resources to build consistency on the execution of NA account strategies, call subject consistency and other growth/quality initiatives

• Coordinate sales strategies clearly and accurately with AOM field counterparts to ensure NA account strategies are cascaded appropriately into all relevant deployments

• Communicate regularly with, and to customers and GEICO Field and Inside sales leadership to proactively identify and address any concerns or issues while maintaining excellent customer service.

• Collaborate closely cross-functionally with internal teams such as service, underwriting, sales support, and IT to ensure roadmaps and communication for key initiatives and projects remain aligned and well distributed to key function team members.

• Establish additional target agencies with similar operating characteristics as resources and experience allow.

• Monitor and report on sales performance, identifying areas for improvement and recommending appropriate actions to remediate performance.

• Work with your Director to establish staff execution plans to grow production to goals in assigned locations, and territories/states.

• Support and execute innovative and practical solutions with go-to-market strategies across all sales deployment groups for commercial and personal lines products.

• Regularly monitor Agency onboarding and enablement, collecting and elevating opportunities to improve the agent experience, driving preference and sales.

QUALIFICATIONS:

• 3 + years of experience as a sales or service resource involved with large, complex customers and/or general insurance operations experience with independent agency partners.

• Bachelor's degree in a business or related field is preferred but not required; will consider candidates with relevant business or insurance operations and supervisory experience in place of degree.

• Proven track record of successfully developing and translating sales strategy into results.

• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve both short-and-long term strategic goals.

• Attention to detail and ability to adapt to ongoing change.

• Exceptional written, verbal communication and presentation skills.

• Compliance with GEICO’s driving standards and/or policy.

PREFERRED QUALIFICATIONS:

• 7+ years of experience in the personal and commercial lines and related coverages in all sizes and shapes of agencies.

• MBA or similar advanced degree is preferred, but not required.

Location:

• Remote

#LI-MA1

Annual Salary

$121,975.00 - $189,625.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company:At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

About Us

For more than 75 years, GEICO has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and clever marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace.