Sr. Manager, Medical Information & Training

Zealand Pharma; Massachusetts; Hybrid; USD 150,000 - 190,000; Full time

Job summary

Zealand Pharma A/S is seeking a Sr Manager, Medical Information & Training to own medical information delivery and to lead training for the US Medical Affairs team. This role collaborates with Legal, Regulatory, Compliance, and Commercial to maintain accurate, compliant content and scalable learning resources as the US presence grows, including the Boston hub and petrelintide program.

You will author standard responses, manage knowledge bases, and train colleagues using adult learning principles

Qualifications

• PharmD required.
• Experience in medical information or medical communications in pharma/biotech.
• Experience designing and delivering training programs (adult learning and assessment).
• Strong understanding of MLR review processes and compliance in medical communications.
• Excellent written and verbal communication, translating science for varied audiences.
• Ability to build cross-functional relationships with Compliance, Regulatory, Commercial, and MSLs.

Responsibilities

• Answer unsolicited HCP and patient inquiries with scientifically sound, timely responses.
• Author and update standard response documents.
• Ensure scientific accuracy and compliant content through MLR review.
• Partner with Global Medical Affairs, Legal, Regulatory, and Compliance on early asset development inquiries.
• Track inquiry trends and surface insights to feed the GMA insights engine.
• Onboard and train the Medical Affairs team using adult learning and assessment best practices.
• Own and maintain the team’s knowledge base across obesity, amylin, and petrelintide.
• Lead ongoing product and systems training and serve as a go-to triage resource cross-functionally.

Skills

Scientific communication

Adult learning design

Cross-functional collaboration

Medical information knowledge

MLR compliance understanding

Training program delivery

Education

PharmD

Job description

Your new position

As Sr Manager, Medical Information & Training, you will own two connected areas of impact: serving as our Medical Information Manager, responsible for answering unsolicited HCP and patient inquiries and ensuring scientifically accurate, compliant content, while also serving as our team’s Training & Resource Lead, onboarding and upskilling our Medical Affairs team. This is a unique opportunity to build foundational processes and knowledge resources as we scale our US presence, working across obesity, amylin biology, and our petrelintide pipeline.

LOCATION: remote/hybrid (Northeast USA)

We offer exciting responsibilities:

• Answer unsolicited HCP and patient inquiries with scientifically sound, timely responses
• Own (author) and continuously update standard response documents
• Ensure scientific accuracy and compliant content through MLR review
• Partner with Global Medical Affairs, Legal, Regulatory, and Compliance on early asset development inquiries
• Track inquiry trends and surface insights upstream to feed the GMA insights engine
• Onboard and train the Medical Affairs team using adult learning and assessment best practices.
• Own and maintain the team’s knowledge base across obesity, amylin, and petrelintide
• Lead ongoing product and systems training, and serve as a go-to triage resource cross-functionally

Your profile

You are a scientifically rigorous, detail-oriented communicator who thrives at the intersection of medical information and adult learning. You bring structure to ambiguity, build trusted relationships across GMA, Compliance, Regulatory, Commercial, and the MSL team, and enjoy translating complex science into clear, actionable resources for others.

• PharmD required
• Experience in medical information and/or medical communications within pharma or biotech
• Experience designing and delivering training programs (adult learning and assessment methodology)
• Strong understanding of MLR review processes and compliance requirements in medical communications
• Excellent written and verbal communication skills, with the ability to translate scientific content for varied audiences
• Ability to build cross-functional relationships with Compliance, Regulatory, Commercial, and MSLs

Your new team

You will report to US Medical Affairs, joining our growing US Medical Affairs organization at a pivotal moment as we build out our Boston hub and prepare for the petrelintide launch. Key partners include US Medical Affairs (field medical MSLs and home office team) ,Global Medical Affairs, Compliance, Regulatory, and Commercial.

Let's bond and be bold

We have a unique culture, characterized by excellent teamwork and strong engagement across the organization. And we want you to help us strengthen this culture.

Making bonds is at the core of everything we do. From discovering and developing the best new peptide drugs for patients, to engaging with our partners or connecting with each other. We bond through curiosity and playfulness as a team, allowing ourselves to challenge common thinking and drive future innovation. Join us and let's bond and be bold.

We are committed to an inclusive recruitment process and welcome applications from all job applicants.

About Zealand Pharma A/S

Zealand Pharma A/S (Nasdaq: ZEAL) is a biotechnology company focused on advancing medicines for obesity and metabolic health. Combining more than 25 years of peptide R&D expertise with a proprietary data platform that leverages advanced data-driven & AI/ML approaches, Zealand Pharma aims to lead a new era in obesity and metabolic health. To date, more than ten Zealand Pharma-invented drug candidates have entered clinical development, of which two products have reached the market and three candidates are in late-stage development. The Company has collaborations with global pharmaceutical and biotechnology partners for research, development, and commercialization. Founded in 1998, Zealand Pharma is headquartered in Copenhagen, Denmark, with a U.S. presence in Cambridge, Massachusetts. Learn more at www.zealandpharma.com.