Sr Manager, IT Program Management Lead

The Charles Schwab Corporation; Phoenix (AZ); Hybrid; USD 120,000 - 160,000; Full time

Job summary

The Charles Schwab Corporation is seeking an experienced PMO professional to join the I&O PMO in Schwab Technology Infrastructure Services. You will lead end-to-end program delivery, coordinating across infrastructure, security, networking, and facilities to ensure milestones are met and migrations run smoothly.

Ideal candidates bring 8+ years in technical project management, familiarity with Waterfall, Agile and hybrid methods, and strong communication with executives.

Qualifications

• 8+ years of technical Project Management experience with data centers deployment or decommissioning
• BA/BS degree, technical degree preferred
• Experience with Waterfall, Agile, and hybrid methodologies
• Excellent written and verbal communication skills
• Strong ability to manage multiple projects and senior stakeholders

Responsibilities

• Lead end-to-end planning and execution of data center consolidation programs
• Coordinate across infrastructure, application, security, networking, facilities, and business teams
• Identify and mitigate program risks and dependencies; drive resolution
• Provide executive status reports and governance updates

Skills

Project management

Waterfall/Agile

Stakeholder management

Communication

MS Project

Education

BA/BS degree

Technical degree preferred

Tools

MS Project

Jira

SharePoint

Confluence

Clarity

Excel

PowerPoint

Job description

Your Opportunity

Schwab remains committed to providing increased visibility to career growth opportunities and job requirements. This posting announcement is part of increased transparency and while all qualified applicants will be reviewed and considered, this organization has a preferred candidate identified for this role.

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The I&O PMO within Schwab Technology Infrastructure Services (STS) seeks a professional self-starter with expert level project management skills. The successful candidate will within the PMO team and will be highly capable at providing project management services, communication, organization, business savvy, and relational skills. Experience building business relationships beyond the project as well as supporting multiple projects and/or project managers is essential. This position will report to the Senior Manager within the I&O PMO and will work across multiple domains within the I&O organization and at times, across STS.

Program Delivery & Execution – Lead end-to-end planning and execution of data center consolidation initiatives, ensuring milestones, dependencies, and migration activities are delivered on schedule.

Cross-Functional Coordination – Drive alignment across infrastructure, application, security, networking, facilities, and business teams to support successful migration and decommission activities.

Risk & Dependency Management – Identify, track, and mitigate program risks, issues, and interdependencies; elevate critical concerns and drive resolution to minimize operational impact.

Executive Reporting & Governance – Provide clear program status, financials, key decisions, and escalation updates to leadership while ensuring adherence to governance and change management processes.

What you have

• Minimum 8 years of technical Project Management experience with an emphasis in building out and/or decommissioning data centers


• BA/BS degree, technical degree preferred.


• Self-motivated, quick, and decisive.


• Demonstrated experience working Waterfall, Agile, and hybrid methodologies


• Delivers consistent and accurate work proactively and routinely.


• Comfortable managing change, preparing and presenting to individual contributors all the way to senior level executives.


• Proficient in MS Project.


• Exceptional written/verbal communication skills.


• Highly organized and able to manage many tasks at once.


• Able to work independently, seeking guidance at appropriate times.


• Detail oriented and capable of tracking and maintaining large amounts of project data through several different systems.


• Strong interpersonal, analytical, influencing, prioritization, and conflict avoidance/resolution skills.


• Knowledge of MS Office (PowerPoint, Excel, Word and Outlook).


• In addition, ideal candidates will also have the following preferred qualifications:


• PMP preferred


• Previous experience working in an Agile environment is preferred. CSM certification a plus.


• Working knowledge of SharePoint


• Background experience in financial services and/or a work environment where work items are audited.


• Experience using JIRA.

Preferred Skills:

• Independently manage complex, strategic technology programs and/ or projects to successful completion.


• Develop and manage relationships with and between all key stakeholders, including the negotiation of roles and responsibilities.


• Demonstrated history of project delivery, preferably in the technology Infrastructure and/or Cloud space.


• Timely and accurate record maintenance (Clarity, Confluence, Jira, SharePoint, Excel).


• Create project schedules and timelines. Identify, track, and manage project or initiative deliverables, risk, and/or issues.


• Create slides capturing key project information for use in project/program status updates to leadership.


• Analyzes and evaluates project/program plans and makes decisions within general parameters.


• Performs detailed needs assessments and identifies project/program priorities, risks, and issues.


• Proactively communicate both written and verbally; uses all communication methods (voice calls, IM, email, MS Office documents, etc.) to proactively manage the project details, update documentation, manage risk/issues, convey status, approval requests, and escalations to senior manager, key stakeholders, sponsor, and project stakeholders.


• Communicates moderately complex concepts and interacts with others to inform and direct action.


• Collaborates regularly with peers or external and internal partners.


• Review critical artifacts to gain an understanding of project deliverables, ensure quality of content, and support the effective management of risks/issues.


• Ensure realistic and reliable staffing plans across the program, focusing on the availability and commitment of appropriately skilled resources.


• Ensure program-wide adherence to corporate standards including Legal, Compliance, Vendor Management, etc.


• Track and report program level and critical project level activity and progress.


• Utilizes both technical and business expertise to develop detailed project plans and needs/impacts assessments.


• Manages the implementation from resource allocation, progress tracking, change and control, testing, training to on-time delivery within budget.


• Coordinate governance meetings alongside subject matter experts (SMEs).

• Adhere to internal governance controls, processes, and procedures.


• Communicate project status updates, risks, issues, and regular updates to PMO and project leadership team members.


• Facilitate meetings, create and publish meeting agendas and minutes.


• Aggressively follow-up with all project related action items.


• Assist with the tracking of business and technical deliverables and keep all project documentation plans up to date.


• Assist with PMO related administrative duties as assigned.


• Clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and elevate as appropriate.


• Engage in building consensus and developing recommended solutions as issues arise.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan


• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions


• Paid parental leave and family building benefits


• Tuition reimbursement


• Health, dental, and vision insurance