Sr. Manager, Internal Communications

Medidata Solutions; New York (NY); Hybrid; USD 115,000 - 153,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Family leave

Flexible paid time off

10 paid holidays

Job summary

Medidata in New York City seeks a Sr. Manager, Internal Communications to shape the strategy, inform employees about the business, and empower action that drives value across intranet, emails, blogs, social media, newsletters and events.

You will partner with senior executives, HR and Corporate Communications to establish messages that align with priorities, track data-driven insights, and engage the workforce in a rapidly changing landscape. Hybrid work policy applies.

Qualifications

• 8+ years of experience in a corporate communications role.
• Experience leading internal communications for a large organization.
• Bachelor's degree in journalism/communications or marketing; master's preferred.
• Ability to manage complex campaigns across multiple channels.
• Strong writing, editing, and storytelling skills.
• Data-driven, insights-led approach to strategy.
• Experience working with executives and cross-functional teams.
• Familiarity with AI to streamline workflows.

Responsibilities

• Lead internal content strategy and editorial plans with executives.
• Oversee campaigns aligning with key messages and growth initiatives.
• Manage channels: intranet, emails, blogs, social, video, newsletters.
• Improve teamwork and engagement through messaging.
• Develop crisis communications responses.
• Track activations data to inform program recommendations.
• Collaborate with HR and Corporate Communications teams.
• Build internal communications center of excellence.

Skills

Internal communications strategy

Stakeholder management

Copywriting

Presentation skills

Change management

Project management

Team leadership

Cross-timezone collaboration

Digital/video communications

AI for workflows

Education

Bachelor's degree

Master's degree

Tools

Microsoft Office

Job description

Location

This is a hybrid remote/in-office role.

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground‑breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry‑leading expertise, analytics‑powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end‑to‑end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systemes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

About the Team

As the Sr. Manager, Internal Communications, you will play a critical role to inform Medidata employees about the business strategy, inspire them behind the company mission and empower them to take action that drives value. You will influence and cultivate that strategy and execute supporting initiatives across a variety of channels, including an intranet, emails, blogs, social media, regular newsletters, employee events and more. You will work closely with a range of colleagues including senior executives, HR, Corporate Communications and an array of internal teams to establish internal messages and drive engagement across the employee population based on the data‑driven insights you track from our activations.

Responsibilities

• Lead internal content strategy, editorial plans, storytelling and information for internal channels in conjunction with senior executives.
• Lead and execute internal communications projects and campaigns that align with, articulate and support the company's key messages, business priorities and growth initiatives, as well as influence a positive culture and engaged workforce.
• Creatively conceive and lead communication programs and content strategy across multiple channels: intranet/online, social media, multimedia, video, print, newsletter, conferences, kick‑off meetings and thematic events.
• Understand employee perceptions and advocate for plans to improve teamwork, collaboration and team spirit.
• Drive new approaches to deliver communications in more efficient and effective ways by challenging processes and recommending new approaches.
• Develop messaging for topics including policy, culture, initiatives and other areas of strategic corporate significance as directed by executive leaders.
• Work directly with executives and business leaders to identify needs, objectives and strategies to create effective and meaningful communications, including scripts, speeches, and presentations.
• Handle the internal communication response to crisis situations which affect organizational perception and reputation.
• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders.
• Create an open forum for employees to ask questions and share content or thoughts. Respond to feedback from staff and adjust communications content accordingly.
• Convene internal communications center of excellence to standardize execution, share best practices and maximize communication resources and effort.
• Track data from activations and executions to understand employee knowledge and sentiment and use those insights to make program recommendations.

Qualifications

• Lead communications strategy while paying close attention to details and managing complex campaigns.
• Build strong relationships and work within a team environment across different time zones.
• Excel in interviewing, copy‑writing and editing.
• Presentation at a high level - effectively blend personal delivery and ability to lead and coach people and teams.
• Demonstrate effective listening, problem‑solving and counseling skills; ability to build alignment to shared vision.
• Have proven change management communication skills.
• Manage project, time and budget to optimize execution.
• Are flexible and adaptable in a fast‑paced environment.
• Work autonomously and act independently.
• Are familiar with digital and video means of communication.
• Use AI to streamline workflows and accelerate output and delivery and evolve its use in a rapidly changing landscape
• Focus on a data‑led, insights‑driven approach to determine the right strategy and optimize execution.
• Requires a minimum of 8 years of experience in a communications team, especially internal communication, for a large organization, is most sought after.
• Bachelor's degree required; preferably in journalism, communications, public relations or marketing. A Master's degree is a plus.
• Experience in writing for a variety of different audiences is also desired. General journalistic or marketing experience is beneficial.
• Prior management of complex projects and advising senior managers is also required
• Understanding the life sciences industry is a plus

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region.

The salary range for positions that will be physically based in New York is $114,750- $153,000

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non‑sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non‑discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

We will accept applications on an ongoing basis until we fill the position.

Salary Pay Transparency

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $114750 and $153000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.