Director, Marketing Operations - Project Management & Planning

Medidata Solutions; New York (NY); Hybrid; USD 135,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, life and disability

401(k) matching

Family leave

Flexible paid time off

10 paid holidays

Job summary

Medidata Solutions in New York City is seeking a Director of Marketing Operations - Project Management & Planning to define the strategic vision, operating model, and execution framework for marketing work across the organization. You will oversee a team of project management experts, partner with senior marketing leaders to ensure alignment, prioritization, and measurable impact at scale.

A strong PMO background in B2B SaaS and executive communication are required.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, or related field; a Master's degree or MBA is a plus
• 10 - 15+ years of experience in project/program management or marketing operations, with strong executive communications and team leadership experience
• Proven track record of building and scaling project management functions or PMOs within B2B technology or SaaS organizations; demonstrated ability to navigate ambiguity, make decisions with incomplete information, and drive projects to completion across competing priorities; Deep expertise in Marketing programs management, resource planning, and operational rigor within a B2B marketing environment;
• Strong business acumen with the ability to connect execution to revenue and growth outcomes
• Exceptional leadership, communication, and organizational change management skills
• Advanced experience with project management and work management platforms; familiarity with AI-powered project and work management tools, and a track record of adopting new technologies to improve operational efficiency

Responsibilities

• Define and evolve the marketing project management operating model - including workflows, prioritization frameworks, standards, and the supporting technology roadmap
• Act as a strategic partner to the marketing leadership team to align on priorities, trade-offs, and execution plans
• Define and track the service levels and success metrics for execution (e.g., on-time delivery, cycle time, delivery volume, resource utilization)
• Maintain a clear view of active marketing initiatives - campaigns, launches, and programs - and lead prioritization and resource alignment
• Directly lead select high-priority initiatives that span multiple marketing teams and require centralized coordination
• Facilitate the annual marketing planning process, partnering with teams to plan activities, headcount, and program budget
• Lead and develop a team of project management experts; drive AI adoption in operations

Skills

Leadership

Marketing operations

Project management

B2B SaaS

Executive communication

AI tools familiarity

Education

Bachelor's degree in Marketing, Communications, Business, or related field

Master's degree or MBA is a plus

Tools

Project management platforms

AI-powered project management tools

Job description

Location

This is a hybrid in-office role. Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week following Company policy.

About our Company

Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating over 25 years of ground-breaking technological innovation across more than 38,000 trials and 12 million patients, Medidata offers industry-leading expertise, analytics-powered insights, and one of the largest clinical trial data sets in the industry. More than 1 million registered users across approximately 2,300 customers trust Medidata's seamless, end-to-end platform to improve patient experiences, accelerate clinical breakthroughs, and bring therapies to market faster. A Dassault Systemes brand (Euronext Paris: FR0014003TT8, DSY.PA), Medidata is headquartered in New York City and has been recognized as a Leader by Everest Group and IDC. Discover more at www.medidata.com. Listen to our latest podcast, from Dreamers to Disruptors, and follow us at @Medidata.

About the Team

The Director of Marketing Operations - Project Management & Planning is responsible for defining and leading the strategic vision, operating model, and execution framework for how marketing work gets done across the organization. This role goes beyond managing project delivery - it establishes project management as a core business capability that drives alignment, prioritization, and measurable impact across the marketing function. You will oversee a team of project management experts, while partnering with senior marketing and cross-functional executives to ensure that marketing investments are executed with rigor, transparency, and speed. As a leader within Marketing Operations, you will report to the VP of Marketing Operations and play a critical role in shaping how marketing translates strategy into execution at scale.

Responsibilities

• Strategic Leadership & Operating Model Ownership: Define and evolve the marketing project management operating model - including workflows, prioritization frameworks, standards, and the supporting technology roadmap. Continuously improve processes to increase speed, quality, and cross-team collaboration, and lead the change management needed to embed new ways of working and drive adoption across teams.
• Organizational Alignment & Executive Partnership: Act as a strategic partner to the marketing leadership team to align on priorities, trade-offs, and execution plans. Define and track the service levels and success metrics for execution (e.g., on-time delivery, cycle time, delivery volume, resource utilization), elevating reporting from project-level tracking to cross-initiative insights that inform executive decision-making.
• Cross-Team Coordination: Maintain a clear view of active marketing initiatives - campaigns, launches, and programs - and lead the process that prioritizes, sequences, and resources them against business impact.
• Cross-Functional Program Leadership: Directly lead select high-priority initiatives that span multiple marketing teams - owning planning, execution, and delivery for programs that cross team boundaries and require centralized coordination.
• Annual Marketing Planning & Budget Ownership: Facilitate the annual marketing planning process, partnering with individual marketing teams to plan activities, headcount, and program budget for future years. Help drive capacity planning and scenario modeling when needed to align resources to strategic priorities, facilitate trade-off decisions, and ensure plans ladder up to overall marketing and business objectives.
• Team Leadership & Capability Building: Lead and develop a team of project management experts. Build a high-performing organization with clear career paths, role clarity, scalable ways of working. Champion the application of AI across marketing project management - automating status reporting, surfacing risks and capacity conflicts earlier, and streamlining intake and planning. Partner with the marketing technology team on tool adoption and contribute to the marketing organization's broader AI operationalization efforts.

Qualifications

• Bachelor's degree required in Marketing, Communications, Business, or related field; a Master's degree or MBA is a plus
• 10 - 15+ years of experience in project/program management or marketing operations, with strong executive communications and team leadership experience
• Proven track record of building and scaling project management functions or PMOs within B2B technology or SaaS organizations; demonstrated ability to navigate ambiguity, make decisions with incomplete information, and drive projects to completion across competing priorities; Deep expertise in Marketing programs management, resource planning, and operational rigor within a B2B marketing environment;
• Strong business acumen with the ability to connect execution to revenue and growth outcomes
• Exceptional leadership, communication, and organizational change management skills
• Advanced experience with project management and work management platforms; familiarity with AI-powered project and work management tools, and a track record of adopting new technologies to improve operational efficiency

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location. Pay ranges for candidates in locations other than New York City, may differ based on the local market data in that region.

The salary range for positions that will be physically based in New York is $135,000- $180,000

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides benefits, including medical, dental, life and disability insurance, 401(k) matching, family leave, flexible paid time off; and 10 paid holidays per year.

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Equal Employment Opportunity

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities.

Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law.

Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Compensation for the role will be commensurate with experience. The total expected compensation range will be between $135000 and $180000, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.