Sr. Manager, Healthcare Quality Assurance

The Chickasaw Nation; Newcastle (OK); On-site; USD 90,000 - 130,000; Full time

Job summary

Winstar in Newcastle, OK, is seeking a Sr. Manager, Healthcare Quality Assurance to lead the quality assurance program at the Newcastle Medical Center.

The role involves evaluating facilities, clinical operations, equipment, and services to ensure compliance with federal, state, accreditation, and organizational standards. Responsibilities include conducting inspections, audits, and investigations, leading mock surveys, driving corrective actions, and training staff on regulatory requirements.

Qualifications

• Minimum high school diploma or GED required.
• 3 years of directly related supervisory experience.
• 10 years of directly related experience.
• CN Core Leadership Level 2 required; Building Inspection Certification preferred.
• Certified Healthcare Safety Professional preferred.
• Pass general background check and valid driver's license.

Responsibilities

• Conduct inspections and QA audits of facilities and operations.
• Evaluate compliance with Joint Commission, CMS, OSHA, NFPA, and IFC/IBC/IPC standards.
• Inspect patient care areas, utility systems, equipment, life safety systems, and infection control practices.
• Review policies, maintenance records, inspection reports, and regulatory documentation.
• Identify deficiencies and prepare corrective action recommendations.
• Lead mock surveys and accreditation readiness activities.
• Monitor performance improvement initiatives and verify corrective actions.
• Prepare written reports and compliance documentation.
• Provide training on healthcare regulations and quality improvement.
• Maintain knowledge of healthcare regulations and industry best practices.
• Assist leadership in continuous quality improvement and patient safety initiatives.
• Perform other duties as assigned.

Skills

Communication skills

Reading drawings

Problem solving

Time management

Organizational skills

Interpersonal skills

Education

High School, GED or Equivalent

Tools

Microsoft Office

Building automation systems

Compliance tracking software

Job description

Sr. Manager, Healthcare Quality Assurance - 33314

Newcastle, OK | Health | Full Time

Posted 0 weeks ago | Apply before November 14, 2026

Description

We are currently looking for aFull Time Sr. Manager, Healthcare Quality Assuranceto join our Healthcare Quality Assurance team located at the Newcastle Medical Center working8:00AM-5:00PM - Mo Tu We Th Fr.

Summary:

The Sr. Manager, Healthcare Quality Assurance is responsible for evaluating healthcare facilities, clinical operations, equipment, and support services to ensure compliance with federal, state, accreditation, and organizational standards. This position will conduct inspections, audits, investigations, and quality assessments to improve patient safety, regulatory compliance, operational efficiency, and healthcare outcomes. The role works closely with clinical leadership, facilities management, infection prevention, biomedical engineering, environment of care, and regulatory agencies to identify deficiencies and implement corrective actions.

Responsibilities:

• Conducts comprehensive inspections and quality assurance audits of healthcare facilities, departments, and operations
• Evaluates compliance with standards established by organizations such as: The Joint Commission, Centers for Medicare and Medicaid, OSHA, NFPA, and FGI
• Inspects patient care areas, utility systems, medical equipment, life safety systems, infection control practices, and environmental conditions
• Reviews policies, procedures, maintenance records, inspection reports, and regulatory documentation
• Identifies deficiencies, risks, and non-compliance issues and prepares detailed corrective action recommendations
• Leads or assists with mock surveys, accreditation readiness activities, and regulatory inspections
• Monitors performance improvement initiatives and verifies corrective actions are completed effectively
• Prepares detailed written reports, inspection summaries, and compliance documentation
• Provides guidance and training to staff regarding healthcare regulations, safety standards, and quality improvement practices
• Maintains current knowledge of healthcare regulations, accreditation standards, and industry best practices
• Assists leadership in continuous quality improvement and patient safety initiatives
• Performs all other duties as assigned

Competencies:

Essential:

• Ability to prepare clear and concise role-specific reports
• Ability to read, understand and interpret architectural, electrical, mechanical, plumbing, civil and structural drawings
• Excellent interpersonal, verbal, and written communication skills
• Knowledge of mechanical, electrical, plumbing and general building construction trades
• Knowledge of international fire codes (IFC), international building codes (IBC), electrical codes (NEC), and international plumbing codes (IPC)
• Knowledge of infection control procedures
• Knowledge of all applicable regulatory and accrediting agency requirements
• Problem-solving and analytical skills with attention to detail
• Organizational and time-management abilities

Skills:

Essential:

• Basic Computer skills
• Must be familiar with the Microsoft Office Suite of products
• Advanced project management skills
• Proficient in compliance tracking software and building automation systems

Experience:

Essential:

• 3 years directly related supervisory experience
• 10 years directly related experience

Education:

Essential:

• High School, GED or Equivalent

Credentials:

Essential:

• CN Core Leadership Level 2
• Pass general background check
• Standard Driver's License
• Building Inspection Certification
• Certified Healthcare Safety Professional

Essential:

• This position requires completion of level two Core Leadership Training within 18 months of the hire or promotion date
• Ability to obtain Building Inspection Certification within 6 months of hire date

Working Conditions:

Essential:

• Works in a hospital or clinic environment
• Frequently lift and or carry up to 25 lbs
• Sometimes lift and or carry up to 50 lbs
• Subject to traveling and working at other locations or in other environments
• May be required to work after hours or on weekends as needed
• Pass pre-employment drug test

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork