Sr. Manager, Field Engineering - High Tech and MFG

United States Digital Space LLC; United States; Hybrid; USD 192,100 - 264,175; Full time

Benefits offered by this job

Annual performance bonus

Equity options

Job summary

United States Digital Space LLC is seeking a Field Engineering Manager to lead a team of Solutions Architects in the San Francisco Bay Area. This role involves managing pre-sales professionals and partnering with Sales to enhance customer success with our Data Intelligence Platform.

The ideal candidate has substantial experience in the Data + AI field and a proven track record of team leadership, ensuring customers derive significant value from our technology. This position offers competitive compensation and a commitment to diversity and inclusion.

Qualifications

• 3+ years managing technical pre-sales teams.
• 7+ years in the Data + AI space.
• Deep technical understanding of Data + AI applications.

Responsibilities

• Manage and hire Solutions Architects for the Field Engineering team.
• Partner with Sales to meet targets and ensure customer success.
• Maintain a hiring pipeline and foster a positive team culture.

Skills

Technical pre-sales leadership

Data + AI expertise

Team culture development

Customer relationship management

Education

7+ years in Data + AI

Tools

Data warehousing

Machine learning

Job description

Req ID - FEQ327R499

Location: San Francisco Bay Area, CA

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations in the Western United States.

The company Field Engineering team activates and accelerates the value our customers get from their data and AI. Major Enterprises in the U.S. are leveraging the company Data Intelligence Platform to securely deliver AI’s potential to every audience, at scale. Our Field Engineering team is hiring a dynamic Solutions Architecture leader who is not only focused on team culture but also can translate their team vision into a tangible and effective strategy in order to drive our customers’ Data + AI experiences forward.

As a Field Engineering Manager, you will manage a team of Solutions Architects (SAs) for the Manufacturing and HiTech Enterprise Segment of the company’ Field Engineering organization. You will lead a dynamic team of pre‑sales professionals focusing on enterprise software, big data/analytics, data engineering, data science, and AI. You will partner with Sales (and other Field Engineering technical segments) to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate the company’ growth in the market.

Impact you will have

• You will hire, train, grow, and manage a bar‑raising team of Solutions Architects for a company in high‑growth mode.
• Make your customers extremely successful with the company and provide outsized value to their businesses.
• You will maintain a robust hiring pipeline at all times.
• Establish relationships across the business to make your customers and team successful.
• Partner with sales leadership to hit sales and consumption targets while ensuring customer success
• Keep your team of SAs ahead of the technical curve. You will make sure that your team is continuously learning, maintaining advanced knowledge of the data+AI technology stack, and working to provide our customers with the most comprehensive solutions for their needs

What we look for

• 3+ years of experience building and leading technical pre‑sales teams - hiring, onboarding, coaching, and enabling pre‑sales professionals
• 7+ years of experience in the Data + AI space with a technical product (i.e., data warehousing, big data, data science, machine learning, or AI).
• A deep technical understanding of the impact that Data + AI can drive within various industry segments
• Technical competence to earn the trust of Engineering talent and leadership at the company.
• Trusted advisor to technical executives who guide strategic data infrastructure decisions.
• Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations.
• Experience hiring pre‑sales professionals, ramping them up to be successful, promoting them into larger roles, identifying and addressing performance issues, and implementing improvement plans.
• Create a positive team culture and help foster working relationships between Field Engineering, Sales, and other important internal partners.
• Experience working with other teams such as Product Management, Engineering, and Customer Success.
• Demonstrated architectural influence. Able to influence and review complex architectures, guiding your team and customers toward ideal solutions that scale.

Pay Range Transparency

The company is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non‑commissionable roles or on‑target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job‑related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, the company anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.

Zone 1 Pay Range: $192,100 — $264,175 USD

Benefits

At the company, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.

Our Commitment to Diversity and Inclusion

At the company, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at the company are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.

Compliance

If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.