Sr. Manager, External Communications

Charles Schwab; Westlake (TX); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid work model

Competitive benefits

401(k) with company match

Job summary

Charles Schwab is seeking a Senior Manager, External Communications to shape how senior leaders communicate with clients, industry audiences, and stakeholders. You will translate complex priorities into clear, compelling speeches, talking points, and thought leadership that reflect each leader’s authentic voice.

In this role, you’ll own high-profile initiatives from strategy through execution, coordinate communications across teams, and ensure timely, impactful messages.

Qualifications

• Bachelor’s degree.
• 7+ years of experience in executive or corporate communications.
• Experience supporting executive communications (speeches, talking points, presentations, external remarks).
• Ability to translate complex ideas into clear, compelling content.
• Strong writing, storytelling, and audience adaptation.
• Strong business acumen and discretion.
• Strong project management, organization, and deadline coordination.
• Ability to build collaborative relationships in a fast-moving environment.

Responsibilities

• Shape how senior leaders communicate with clients, industry audiences, and stakeholders.
• Prepare leaders for key client and industry engagements.
• Coordinate communications across teams and channels.
• Maintain an integrated view of announcements, events, and leadership commitments.
• Anticipate needs, address potential risks, and ensure timely, consistent communications.

Skills

Executive communications

Speech writing

Storytelling

Relationship building

Project management

Education

Bachelor's degree

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thinking meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

As Senior Manager, External Communications, you’ll play a key role in shaping how senior leaders across Schwab Advisor Services and Workplace Services communicate with clients, industry audiences, and other key stakeholders. Working within Corporate Affairs, you’ll translate complex business priorities into clear, compelling speeches, presentations, talking points, thought leadership, and client-facing communications that capture each leader’s authentic voice and strengthen Schwab’s story.

You’ll serve as a trusted communications advisor to senior leaders while owning high-profile initiatives from strategy through execution. This includes preparing leaders for key client and industry engagements, coordinating communications across teams and channels, and maintaining an integrated view of announcements, events, and leadership commitments. You’ll anticipate needs, navigate changing priorities, and identify opportunities to strengthen messaging, address potential risks, and ensure communications are timely, consistent, and impactful.

Success in this role requires exceptional writing and storytelling skills, strong business judgment, discretion, and the ability to build trusted relationships with senior leaders, chiefs of staff, and Corporate Affairs partners. You’ll thrive here if you enjoy turning complex ideas into compelling narratives, advising senior leaders, and helping shape communications that make an impact.

What you have

Required Qualifications:

• Bachelor’s degree.
• 7+ years of experience in executive communications, corporate communications, or a closely related field.
• Demonstrated experience supporting executive communications, including speeches, talking points, presentations, and external remarks for senior leaders.
• Experience developing client or stakeholder communications on behalf of senior executives, with careful attention to audience, tone, and relationship dynamics.
• Exceptional writing and storytelling skills, including the ability to translate complex ideas into clear, compelling content and adapt to different leadership voices.
• Strong business acumen and decision-making skills, with the ability to handle sensitive and confidential information with discretion.
• Strong project management, organization, and priority management skills, with the ability to coordinate multiple communications and deadlines accurately.
• Ability to build collaborative relationships, solve problems, and adapt quickly within a complex, fast-moving environment.

Preferred Qualifications:

• Familiarity with or interest in financial services, the Registered Investment Advisor industry, or workplace benefits.
• Experience preparing senior leaders for client, industry, conference, or other high-profile speaking engagements.
• Experience collaborating across Corporate Affairs, media relations, thought leadership, and business teams to deliver integrated external communications.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement