Sr. Manager, Product Manager, Communications Compliance Technology

Charles Schwab; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) match

Employee stock purchase plan

Paid time off and volunteering

Sabbatical after 5 years

Tuition reimbursement

Health, dental, and vision insurance

Job summary

Charles Schwab, in Austin, TX, seeks a Product Manager for enterprise communications compliance and traceability. You will define the product vision and roadmap, collaborating with product owners, designers, architects, engineers, and stakeholders to deliver compliant, trusted solutions across the development lifecycle.

You will strengthen workflows around content approval, publication, retention, and retirement, while using data to prioritize automation and risk reduction, enhancing audit

Qualifications

• Bachelor’s degree in business, technology, communications, finance, compliance, or a related field.
• 5+ years of experience in product management, business analysis, program management, or a related discipline.
• Experience delivering tech solutions for regulated processes, governance workflows, or compliance capabilities.
• Strong knowledge of Agile product management and the product lifecycle, including requirements, backlogs, acceptance criteria.
• Ability to translate objectives, regulatory obligations, and customer needs into clear priorities.
• Ability to facilitate cross-functional discussions and communicate roadmaps to senior leaders.
• Use of operational data, customer feedback, and risk in decision making.

Responsibilities

• Define product vision, strategy, and roadmap for enterprise communications compliance and traceability.
• Translate regulatory requirements and user needs into prioritized initiatives and measurable outcomes.
• Guide development lifecycle from discovery through testing, release readiness, and adoption.
• Strengthen end-to-end workflows for approval, publication, retention, and retirement of content.
• Identify opportunities to automate manual work and improve controls with data-informed prioritization.
• Lead cross-functional teams to improve audit readiness and reduce compliance risk.

Skills

Agile product management

Cross-functional collaboration

Strategic thinking

Stakeholder communication

Data-informed decision making

Education

Bachelor’s degree in business, technology, communications, finance, compliance, or a related field

Tools

Jira

Azure DevOps

Workfront

SharePoint

Job description

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together.

The Communications Compliance Technology team develops solutions that support the creation, review, approval, retention, and traceability of regulated communications. Working across Compliance, Risk, Legal, Marketing, Operations, and Technology, the team helps ensure that communications platforms meet regulatory and governance expectations while delivering streamlined, intuitive experiences for business users.

As Product Manager, you will define the product vision, strategy, and roadmap for enterprise communications compliance and traceability capabilities. You will translate regulatory requirements, business priorities, and user needs into product initiatives, prioritized backlogs, and measurable outcomes. Partnering with product owners, designers, architects, engineers, and business stakeholders, you will guide solutions throughout the development lifecycle, from discovery and requirements definition through user acceptance testing, release readiness, and adoption.

You will strengthen end-to-end workflows for communication approval, publication, retention, and retirement while improving connections among approved content, metadata, repositories, and publishing destinations. Through data-informed prioritization and cross-functional leadership, you will identify opportunities to automate manual work, improve consistency, and strengthen preventive and detective controls. Your work will enhance audit readiness, reduce operational and compliance risk, and enable the firm to manage regulated communications with greater transparency and efficiency.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

What you have

Required qualifications

• Bachelor’s degree in business, technology, communications, finance, compliance, or a related field

• 5+ years of experience in product management, business analysis, program management, or a related discipline

• Experience delivering technology solutions for regulated business processes, governance workflows, or compliance-related capabilities

• Strong knowledge of Agile product management and the product development lifecycle, including defining requirements, managing backlogs, and establishing acceptance criteria and success measures

• Ability to translate business objectives, regulatory obligations, technical constraints, and customer needs into clear product priorities

• Demonstrated ability to facilitate cross-functional discussions, resolve competing priorities, and communicate product roadmaps and recommendations to senior leaders

• Ability to use operational data, customer feedback, and risk considerations to guide decisions and improve product outcomes

Preferred qualifications

• Experience supporting communications compliance, disclosure management, content governance, records management, or marketing review processes

• Familiarity with financial services, regulatory communications, enterprise risk management, or other highly regulated environments

• Knowledge of approval workflows, audit requirements, records retention, metadata management, and content lifecycle governance

• Experience implementing or managing workflow platforms, content management systems, or governance technologies

• Experience with Jira, Azure DevOps, Workfront, SharePoint, or comparable product and workflow management platforms

• Product Owner, Agile, Scrum, or SAFe certification

• Experience developing adoption, change management, and communication strategies for enterprise technology solutions

In addition to the salary range, this role is also eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance