Sr Manager- Experience Design

Johnson & Johnson Co.; New Brunswick (NJ); Hybrid; USD 137,000 - 236,000; Full time

Benefits offered by this job

Pension plan

401(k) savings plan

Generous paid time off

Job summary

Johnson & Johnson is seeking a curious, influential Sr. Manager, Product Experience Design to partner with Product, Engineering, Data, and Architecture to establish experience strategy into clear priorities across complex products, platforms and services. The Sr.

Manager leads and mentors designers, aligns cross-functional leaders, and ensures human-centered solutions deliver measurable business impact. This role drives teams to translate emerging technology, including AI-enabled capabilities,

Qualifications

• Bachelor's degree in Human-Centered Design, Product Design, Interaction Design or design adjacent areas with 10+ years of experience
• Portfolio showing strategic and end-to-end design leadership, AI tool usage, and measurable impact
• Ability to align stakeholders, set priorities, and trade off effectively
• Proficiency with Figma and familiarity with agile product development
• Experience with Maze or similar user research tools
• Exceptional communication, facilitation, and storytelling skills

Responsibilities

• Set and champion the experience vision and drive design strategy across complex products, platforms, or interconnected systems
• Lead product experience activities from opportunity framing through prototyping, validation, implementation and iterative release
• Translate user needs and business priorities into clear experience opportunities and recommendations
• Lead a team of designers and optimize resource mix with business and leadership to meet demand
• Frame priorities and drive tangible outcomes when facing ambiguity
• Advocate for responsible, inclusive, and human-centered AI experiences across Johnson & Johnson products and services
• Establish team-level success metrics to demonstrate impact of design decisions

Skills

Human-Centered Design

Product Design

Interaction Design

Design Leadership

Figma

AI Tools

Agile

Maze

Communication

Education

Bachelor's degree in design or related field

Tools

Figma

Maze

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Experience Design

Job Category:

People Leader

All Job Posting Locations:

New Brunswick, New Jersey, United States of America

Job Description:

We are seeking a curious, influential Sr. Manager, Product Experience Design to partner closely with Product, Engineering, Data, and Architecture to establish experience strategy into clear priorities across complex products, platforms and services. The Sr. Manager, Product Experience Design leads and mentors designers, aligns cross-functional leaders, and ensures that human-centered solutions deliver measurable business impact.

This individual brings exceptional craft, strong design judgement, and organizational influence. This role drives teams to translate emerging technology, including agentic and AI-enabled capabilities, into responsible, intuitive, and scalable experiences.

This role will initially be based in New Brunswick NJ or Raritan NJ, with a focus on digital products for our corporate and enterprise technology function. As business priorities evolve, the role's assigned area of focus may change. The position follows J&J Flex, Johnson & Johnson's hybrid working model for eligible office-based employees, with a minimum of three days on-site each week.

You will:

• Set and champion the experience vision and drive design strategy across complex products, platforms, or interconnected systems.
• Lead product experience activities from opportunity framing and strategic alignment through prototyping, validation, implementation and iterative release.
• Influence product and technology strategy by translating user needs, business priorities, data, and technical constraints into clear experience opportunities and recommendations.
• Lead a team of employee and contractor designers, optimizing the resource mix and capabilities in partnership with business and JJT leaders to meet current and future demand.
• Lead through ambiguity by framing team priorities, simplifying complex problems, and making things tangible through prototyping.
• Advocate for responsible, inclusive, and human-centered AI experiences across Johnson & Johnson products and services.
• Establish team-level success metrics to demonstrate the impact of design decisions and team's work.

Required Qualifications

• Bachelor's degree Human-Centered Design, Product Design, Interaction Design or design adjacent areas with 10+ years of experience in user experience, digital product design or related field including leading complex, cross-functional initiatives
• A portfolio demonstrating strategic and end-to-end design leadership, strong interaction and visual craft, systems thinking, use of AI tools, and clear evidence of measurable impact
• Demonstrated ability to establish team priorities, align stakeholders, and make effective trade-offs
• Proficiency in Figma and familiarity with agile product development practices
• Proficiency in Maze or other user research tools.
• Exceptional communication, facilitation, and storytelling skills

Preferred Qualifications

• Experience designing for healthcare, complex workflows or other regulated environments
• Familiarity with AI-enabled or emerging technology experiences

What makes you a great fit

• AI-forward thinker who embraces the rapidly changing landscape by staying curious and experimenting.
• Strategic systems thinker who connects user needs, business priorities, technology, and organizational context to shape compelling experience directions.
• User advocate that counters assumptions with real user evidence to improve outcomes and accountability over time.
• Humble leader who combines confidence with curiosity, invites diverse perspectives, and prioritizes shared outcomes over individual ownership.

Preferred Skills:

Business Savvy, Commercial Awareness, Corporate Governance, Customer Centricity, Developing Others, Emerging Technologies, Forward Thinking, Human-Computer Interaction (HCI), Inclusive Leadership, Information Technology Project Management, Leadership, Software Development Management, Stakeholder Engagement, Team Management, User Interfaces (UI), Visual Communications

The anticipated base pay range for this position is :

$137,000.00 - $235,750.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year