Director, Product Owner, JNJ.com
Johnson & Johnson
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Benefits offered by this job
Job summary
Johnson & Johnson is seeking a Director, Web Product Management to lead the strategy and governance for JNJ.com and related digital platforms. The role focuses on delivering user-centric web experiences, aligning content, technology, and business priorities across functions and regions.
You will drive platform scalability, mentor teams, and partner with Corporate Affairs, Communications, and Technology to maximize business value while advancing responsible AI practices and governance.
Qualifications
- Bachelor's degree required.
- 10+ years of progressive experience in digital product management, digital strategy, web platforms, digital communications, or related fields.
- 10+ years of people leadership experience managing internal product owner teams and agency partners.
- Experience with corporate web ecosystems and brand/communication teams.
- Solid understanding of UX principles, accessibility, and digital guidelines.
Responsibilities
- Own the vision, strategy, roadmap, and governance for JNJ.com and the enterprise digital ecosystem.
- Lead design, development, and evolution of digital experiences and CMS platforms.
- Use data, analytics, and user research to prioritize investments and enhancements.
- Lead cross-functional teams to translate business priorities into scalable digital solutions.
- Manage product backlogs, roadmaps, and release planning; ensure governance and standards.
Skills
Education
Tools
Job description
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Jacksonville, Florida, United States of America, New Brunswick, New Jersey, United States of America
We are searching for the best talent to join the Corporate Brand Equity team as the Director, Web Product Management. This position has a primary location of New Brunswick, NJ but consideration will be given to other J&J office locations.
- Function as the Product Owner to the vision, strategy, roadmap, and governance for JNJ.com and the enterprise digital ecosystem, ensuring alignment across platforms, content, technology, user experience, and business priorities.
- Lead the design, development, and continuous evolution of digital experiences, capabilities, and supporting content management platforms.
- Champion a data-driven approach to product management by employing user research, analytics, stakeholder feedback, market trends, and experimentation to define, prioritize, and optimize product investments, features, and enhancements.
- Lead internal and external research efforts to understand customer needs, market trends, and emerging digital opportunities.
- Drive platform scalability, interoperability, and reuse of digital capabilities across functions, regions, and customer groups.
- Lead cross-functional teams in translating business requirements and strategic priorities into scalable digital solutions, driving digital initiatives from concept through execution to deliver exceptional user experiences and measurable business value.
- Partner across Corporate Affairs, Communications, Technology, Legal, business units, and external agencies to align product strategy, investments, and execution.
- Manage and prioritize digital product backlogs, roadmaps, release planning, and enhancement initiatives.
- Drive user-centered design and ensure alignment with UX, accessibility, content, brand, and governance standards.
- Foster a product-led mentality that prioritizes customer value, outcome-based decision making, continuous learning, and iterative delivery to achieve strategic business goals.
- Manage agency, technology, and vendor partnerships to ensure quality delivery, innovation, operational excellence, and business value.
- Establish and monitor performance metrics, customer insights, and success measures to drive continuous optimization, product effectiveness, and partner satisfaction.
- Lead digital ecosystem governance to ensure consistency, scalability, and operational excellence.
- Identify ways to improve content operations and digital workflows through technology-enabled solutions.
- Drive targeted digital transformation initiatives that improve efficiency, scalability, and user experience across digital products and operations.
- Partner with Technology teams to introduce AI-enabled capabilities that enhance content creation, content management, personalization, search, knowledge management, publishing, and other digital web processes.
- Support implementation of responsible AI practices that align with company governance, compliance, and risk management requirements.
- Leverage analytics and performance insights to find opportunities for continuous improvement and operational optimization.
- Lead and develop high-performing product, digital experience, and operations teams.
- Foster a culture of innovation, accountability, collaboration, and continuous improvement.
- Coach and mentor team members in digital product management, customer experience, Agile methodologies, and emerging technologies.
- Build team capabilities in digital platforms, analytics, AI-enabled tools, and modern product management practices.
- Bachelor's degree required.
- 10+ years of progressive experience in digital product management, digital strategy, web platforms, digital communications, or related fields.
- 10+ years of people leadership experience managing internal product owner teams and agency partners.
- Experience working directly with corporate web ecosystems and brand and communication teams.
- Proven experience defining, launching, and optimizing successful digital products and platforms.
- Solid understanding of UX principles, customer experience, accessibility, and digital guidelines
- Experience managing website platforms, content management systems, and digital ecosystems.
- Experience with digital product management methodologies, agile operating models, and customer experience design.
- Strong analytical and problem-solving skills with the ability to use data to drive decisions.
- Ability to balance strategic planning with hands‑on execution in a fast‑paced environment.
- Excellent communication, collaboration, and leadership skills.
- Experience managing budgets, external partners, and strategic vendor relationships.
- Experience leading cross‑functional initiatives across global organizations.
- Experience within healthcare, life sciences, pharmaceutical, medical technology, or highly regulated industries.
- Knowledge of AI governance, responsible AI implementation, and digital innovation practices.
- Familiarity with enterprise CMS platforms, digital analytics tools, search optimization, marketing technologies, and workflow automation solutions.
- Experience supporting corporate reputation, corporate affairs, corporate communications, or enterprise brand functions.
- Experience leading digital transformation or business process improvement initiatives.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
Applications Support, Business Requirements Analysis, Collaboration, Consulting, Customer Analytics, Data Science, Data Structures, Digital Fluency, Digital Marketing, Digital Strategy, Emerging Technologies, Global Market, Negotiation, Product Development, Report Writing, Tactical Planning, Technical Credibility
$164,000.00 - $282,900.00
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long‑term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
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