Sr Manager, Enterprise Batch Services

Charles Schwab Corporation; Phoenix (AZ); On-site; USD 170,000 - 210,000; Full time

Benefits offered by this job

Bonus or incentive opportunities

Job summary

Charles Schwab Corporation is seeking a Senior Manager to lead enterprise batch services, overseeing batch scheduling and production support across mainframe and distributed platforms. The role focuses on reliable transaction processing for millions of client interactions.

The position emphasizes leadership, strategic problem solving, and collaboration with cross-functional teams to drive operational excellence in a fast-paced financial environment.

Qualifications

• 8+ years of experience supporting enterprise batch processing, batch scheduling, or production operations environments.
• 3+ years of leadership experience managing technical teams or operational support functions.
• Hands-on experience with Control-M, including job scheduling, workflow configuration, dependency management, and batch execution support.

Responsibilities

• Lead a team responsible for batch scheduling, production support, and operational excellence.
• Drive secure and reliable execution of enterprise batch workloads across mainframe and distributed platforms.
• Collaborate with application support and infrastructure teams to drive continuous improvement.
• Mentor team members and develop technical capabilities.

Skills

Leadership

Team mentoring

Problem solving

Decision making

Cross-functional collaboration

Communication

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Tools

Control-M

JCL

JES/SDSF

ISPF

CA-ESP

CA11

Job description

Your Opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Enterprise Batch Services plays a critical role in supporting the stability, reliability, and scalability of Schwab's transaction processing environment. As a Senior Manager, Enterprise Batch Services, you will lead a team responsible for batch scheduling, production support, and operational excellence across mainframe and distributed platforms that support millions of client transactions and business-critical processes.

In this highly visible leadership role, you will drive the secure and reliable execution of enterprise batch workloads, collaborate closely with application support and infrastructure teams, and lead continuous improvement initiatives that enhance operational efficiency and resilience. Success in the role requires strong leadership, problem solving, decision making, cross-functional collaboration, and a commitment to developing team capabilities while ensuring service stability in a fast-paced, high-volume environment. Your work will directly support Schwab's ability to deliver dependable services and exceptional outcomes for clients.

What you have

• 8+ years of experience supporting enterprise batch processing, batch scheduling, or production operations environments
• 3+ years of leadership experience managing technical teams or operational support functions
• Hands-on experience with Control-M, including job scheduling, workflow configuration, dependency management, and batch execution support
• Experience supporting large-scale, high-volume production environments with critical business processing requirements
• Demonstrated ability to troubleshoot complex operational issues, perform root cause analysis, and drive timely resolution
• Experience collaborating across technology, infrastructure, and application support teams
• Strong problem solving, communication, and decision-making skills
• Ability to mentor team members, build technical capability, and support knowledge transfer initiatives

Preferred Qualifications

• 5+ years of experience supporting enterprise scheduling functions within financial services or similarly regulated industries
• Experience with mainframe technologies including JCL, JES/SDSF, ISPF, CA-ESP, or CA11
• Experience supporting UNIX, Linux, and Windows environments
• Experience with file transfer technologies such as NDM, FTP, SFTP, PGP/FTP, or NFS
• Experience with Unix Shell Scripting, Perl, SQL, Oracle, MS SQL Server, PostgreSQL, or Hadoop
• Knowledge of backup and recovery, high availability, disaster recovery, clustering, networking, LDAP, or SSL technologies
• Experience driving process improvement, automation, and operational efficiency initiatives
• Strong presentation, technical documentation, and stakeholder communication skills
• Familiarity with AI-enabled tools and technologies that support operational effectiveness
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

In addition to the salary range, this role is eligible for bonus or incentive opportunities.