Sr Manager, Enterprise Batch Services

Charles Schwab; Austin (TX); Presencial; USD 150 000 - 210 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) match

Paid vacation

Sabbatical after 5 years

Parental leave

Tuition reimbursement

Health, dental, and vision insurance

Resumo da oferta

Charles Schwab in Austin, TX, is seeking a Senior Manager for Enterprise Batch Services to lead batch scheduling, production support, and operational excellence across mainframe and distributed platforms. You will guide a team, drive incident resolution, and collaborate with application support and infrastructure teams to ensure performance and reliability in a fast-paced, high-volume environment.

This role emphasizes mentorship, strategic improvement, and delivering dependable services to

Qualificações

• 8+ years in enterprise batch processing or production operations.
• 3+ years of leadership experience.
• Hands-on with Control-M and batch scheduling.
• Experience with large-scale, high-volume production environments.
• Strong troubleshooting, root cause analysis, and cross-functional collaboration.
• Bachelor’s degree in CS/IS/Engineering or related field.

Responsabilidades

• Lead a team responsible for batch scheduling and production support.
• Drive operational excellence and incident resolution.
• Collaborate with application support and infrastructure teams.
• Mentor team members and develop technical capabilities.

Conhecimentos

Leadership

Problem solving

Communication

Mentoring

Cross-functional collaboration

Root cause analysis

Team development

Formação académica

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Ferramentas

Control-M

JCL

ISPF

CA-ESP/CA11

UNIX

Linux

Windows

Batch scheduling

Descrição da oferta de emprego

Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo and transform the finance industry together. We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Enterprise Batch Services plays a critical role in supporting the stability, reliability, and scalability of Schwab’s transaction processing environment. As a Senior Manager, Enterprise Batch Services, you will lead a team responsible for batch scheduling, production support, and operational excellence across mainframe and distributed platforms that support millions of client transactions and business-critical processes.

In this highly visible leadership role, you will drive the secure and reliable execution of enterprise batch workloads, collaborate closely with application support and infrastructure teams, and lead continuous improvement initiatives that enhance operational efficiency and resilience. Success in the role requires strong leadership, problem solving, decision making, cross-functional collaboration, and a commitment to developing team capabilities while ensuring service stability in a fast-paced, high-volume environment. Your work will directly support Schwab’s ability to deliver dependable services and exceptional outcomes for clients.

What you have

• 8+ years of experience supporting enterprise batch processing, batch scheduling, or production operations environments
• 3+ years of leadership experience managing technical teams or operational support functions
• Hands-on experience with Control-M, including job scheduling, workflow configuration, dependency management, and batch execution support
• Experience supporting large-scale, high-volume production environments with critical business processing requirements
• Demonstrated ability to troubleshoot complex operational issues, perform root cause analysis, and drive timely resolution
• Experience collaborating across technology, infrastructure, and application support teams
• Strong problem solving, communication, and decision-making skills
• Ability to mentor team members, build technical capability, and support knowledge transfer initiatives

Preferred Qualifications

• 5+ years of experience supporting enterprise scheduling functions within financial services or similarly regulated industries
• Experience with mainframe technologies including JCL, JES/SDSF, ISPF, CA-ESP, or CA11
• Experience supporting UNIX, Linux, and Windows environments
• Experience with file transfer technologies such as NDM, FTP, SFTP, PGP/FTP, or NFS
• Experience with Unix Shell Scripting, Perl, SQL, Oracle, MS SQL Server, PostgreSQL, or Hadoop
• Knowledge of backup and recovery, high availability, disaster recovery, clustering, networking, LDAP, or SSL technologies
• Experience driving process improvement, automation, and operational efficiency initiatives
• Strong presentation, technical documentation, and stakeholder communication skills
• Familiarity with AI-enabled tools and technologies that support operational effectiveness
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance