Sr Manager Employee Experience

Brink’s Inc; Coppell (TX); Presencial; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Brink's Inc. is seeking a Senior Manager, Employee Experience to design and lead programs that strengthen culture, connection, engagement, and belonging across the organization.

You will drive the employee experience strategy and create meaningful experiences throughout the lifecycle. You will partner with HR, communications, and leaders to implement enterprise-wide culture initiatives, support ERGs, lead listening efforts, and translate insights into actionable programs and communications that

Formación

• Bachelor's degree in HR, OD, Communications, Business or related field required.
• 7+ years of progressive experience in employee experience, culture, engagement, HR programs, or related areas.
• Experience designing enterprise-wide or global programs in a complex organization.
• Experience with employee engagement surveys, action planning, and reporting.
• Experience supporting ERGs, inclusion and CSR programs is a plus.
• Strong PM, stakeholder mgmt, communication, facilitation, and change management skills.

Responsabilidades

• Lead enterprise culture initiatives reinforcing purpose, values, leadership expectations, and employee experience.
• Develop and execute culture programs aligned with business priorities and engagement.
• Partner with HR, communications, and leaders to support culture workstreams.
• Translate insights into practical programs, tools, communications, and experiences.
• Provide strategic support for Employee Resource Groups and governance.
• Identify opportunities to strengthen connection, inclusion, and community through ERG programming.
• Lead or support employee listening strategy including surveys and focus groups.
• Interpret survey results, propose actions, and track progress against priorities.
• Promote listening culture and accountability by driving action from feedback.
• Support CSR programs, employee giving, volunteering, and reporting.
• Manage lifecycle experience programs from strategy through measurement and improvement.
• Build partnerships across HR, Communications, Legal, Finance, CSR, and regional teams.
• Develop playbooks, calendars, leader guides, and reporting materials for consistent execution.
• Use feedback and data to identify pain points and drive simplification and scalability.

Conocimientos

Project Management

Stakeholder Management

Communication

Facilitation

Change Management

Data Analysis

Analytical Skills

Executive Presence

Storytelling

Influence

Collaborative Leadership

Educación

Bachelor's degree in HR/Organizational Development/Communications/Business

Advanced degree or relevant certification preferred

Descripción del empleo

The Senior Manager, Employee Experience is responsible for designing, leading, and continuously improving programs that strengthen culture, connection, engagement, and belonging across the organization. This role will serve as a key driver of the employee experience strategy to create meaningful experiences across the employee lifecycle.

Key Responsibilities

Culture and Integration

• Lead enterprise culture initiatives that reinforce the company's purpose, values, leadership expectations, and desired employee experience.
• Develop and execute culture programs that support day-to-day business priorities, employee connection, recognition, and organizational alignment.
• Partner with HR, communications, and business leaders to support culture workstreams related to enterprise initiatives including employee connection, leadership alignment, and cultural activities.
• Translate employee insights and business priorities into practical programs, tools, communications, and experiences that drive engagement and belonging.

Employee Resource Groups and Belonging

• Provide strategic support for Employee Resource Groups, including governance, annual planning and programming.
• Partner with ERG leaders and executive sponsors to ensure ERG priorities align with business objectives, culture goals, talent priorities, and employee needs.
• Identify opportunities to strengthen employee connection, inclusion, and community through ERG programming and broader employee experience initiatives.

Employee Voice and Engagement

• Lead or support the company's employee listening strategy, including engagement surveys, pulse surveys, focus groups, listening sessions, and other feedback mechanisms.
• Partner with HR and business leaders to interpret survey results, identify themes, develop global action plans, and track progress against engagement priorities.
• Promote a culture of listening, responsiveness, and accountability by helping leaders take meaningful action and close the feedback loop with employees.

Corporate Social Responsibility

• Support corporate social responsibility programs that strengthen employee pride, community impact, and connection to the company's values.
• Manage and improve employee giving, volunteerism, matching gift, and donation programs, including employee communications, participation campaigns, reporting, and process improvements.
• Identify opportunities to integrate CSR activities into broader employee experience, culture, engagement, and recognition strategies.

Employee Lifecycle Experience

• Manage employee experience programs (e.g. Onboarding, Recognition) from strategy and design through execution, measurement, and continuous improvement.
• Build strong partnerships across HR, Communications, Legal, Finance, CSR, business leadership, and regional teams to align priorities and deliver high-quality employee experiences.
• Develop communication materials, playbooks, toolkits, leader guides, program calendars, and reporting materials to support consistent execution.
• Use employee feedback and program data to identify pain points, simplify processes, and create more consistent, engaging, and scalable employee experiences.

Qualifications

• Bachelor's degree in Human Resources, Organizational Development, Communications, Business, or related field required; advanced degree or relevant certification preferred.
• 7+ years of progressive experience in employee experience, culture, engagement, HR programs, organizational development, internal communications, CSR, or related areas.
• Experience designing and managing enterprise-wide or global programs, ideally in a complex, matrixed organization.
• Demonstrated experience with employee engagement surveys, employee listening strategies, action planning, and insight reporting.
• Experience supporting ERGs, inclusion and belonging initiatives, CSR programs, employee giving, or Foundation-related activities preferred.
• Strong project management, stakeholder management, communication, facilitation, and change management skills.
• Ability to synthesize data, employee feedback, and business needs into actionable recommendations and practical solutions.
• Strategic thinking with strong execution discipline
• Employee-centered mindset and ability to design experiences that meet diverse workforce needs
• Strong executive presence, communication, and storytelling skills
• Ability to influence across functions, regions, and leadership levels
• Comfort navigating ambiguity, change, and integration-related complexity
• Strong analytical skills and ability to use insights to drive action
• Collaborative, inclusive, and solutions-oriented leadership style