Sr. Manager, Distribution Center Operations

Bob's Discount Furniture; Solon, Pantops (ME, VA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off

401(k) Profit Sharing Match

Pet Insurance

Tuition reimbursement

Employee Discount

Job summary

Bob's Discount Furniture is seeking a Senior DC Operations Manager for our Solon, OH Distribution Center. You will lead a team of operations and facilities managers, balancing workloads across departments to maximize efficiency and ensure on-time customer commitments.

This on-site role requires a strategic mindset, strong budgeting skills, and the ability to drive KPI-based improvements. You will plan for multiple business cycles, partner with the site Director, and step in when the Director is

Qualifications

• Bachelor's degree preferred.
• 6+ years of senior leadership experience in a warehouse environment.
• Experience maintaining budget and targeted expenses by reviewing monthly P&L and Capex; drive continuous improvement to exceed metrics.
• Experience managing teams and people; performance management, development, and succession planning.
• Experience staffing and effective recruitment strategies; cross-functional collaboration.
• Experience with third-party labor partners and co-employment.
• Proven ability to focus on quality and accuracy to minimize product damage.
• Ability to multi-task in a fast-paced warehouse environment.
• Analytical thinker with strong data problem-solving skills.
• Strong written and verbal communication; able to work under pressure and adapt operational decisions.

Responsibilities

• Lead a team of operations and facilities managers to meet operational targets.
• Balance workloads across warehouse departments to maximize workflow and meet customer deadlines.
• Partner with the building Director on annual business cycle preparations and cycle planning.
• Lead the facility when the Director is not on-site; coordinate with cross-functional teams.
• Own budgeting processes, monitor P&L, and support capital planning.
• Drive continuous improvement using data-driven decisions and KPI monitoring.
• Promote safety culture and maintain housekeeping standards.
• Coordinate staffing, recruitment strategies, and manage third-party labor partners.

Skills

Strategic planning

Warehouse leadership

Budget management

Cross-functional collaboration

KPI monitoring

WMS proficiency

Data analysis

Communication skills

Flex scheduling

Safety culture

Education

Bachelor's Degree

Tools

WMS

MS Outlook

MS Word

MS Excel

Job description

Job Overview

The Senior DC Operations Manager will lead a group of operations and facilities managers to ensure all operational targets are met while continually adjusting and adapting to the changing job priorities. Balancing workloads between all warehouse departments is necessary in maximizing workflow, to meet customer commitments and deadlines, establishing building goals are important.

In partnership with the building Director and peers, preparation for the multiple business cycles throughout the year is a primary responsibility. This is a growth role allowing the Senior Operations Manager to lead the facility when the Director is not on-site.

This is an on-site position based in our Solon, OH Distribution Center.

What You'll Bring to Bob's

At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem‑solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas:

Core Competencies & Expertise

• Position leads to a forward vision that involves strategic planning, problem solving skills and making decisions based on data and experience
• Ability to lead day‑to‑day warehouse operations through a team of operations and facilities managers
• Experience driving cross‑functional workflow balance and ensure execution of customer commitments
• Ability to manage departmental budgets, analyze P&L statements, and support capital planning
• Ability to work with a diversified workforce and maintain constant open communication on all policies and procedures
• High level of collaboration across departments including inventory, HR, LP, and merchandising
• Desire to promote a culture of safety and maintain high housekeeping standards
• Experience monitoring KPIs and driving performance improvements through data‑driven decision making
• Ability to support business needs through flexible scheduling, including weekends/holidays

Preferred Competencies & Skills

• Bilingual (Spanish) preferred

Our Culture & Core Values

At Bob's, we believe in fostering a positive, inclusive, and skill‑driven work environment. Our core values – Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun – guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications

• Bachelor's Degree - preferred
• 6+ years of senior leadership experience in a warehouse environment
• Experience maintaining budget and targeted expenses by reviewing monthly P & L, Capex Expenditures and approving invoicing; driving continuous improvement to exceed budgeted P &L metrics; raise your own bar
• Experience managing teams and people; to include performance management, fostering continuous learning, growth and development and creating succession plans to build depth on the bench
• Experience in managing staffing and hitting targeted goals, working with partners on effective recruitment strategies
• Experience in working with cross‑functional teams
• Experience in working with third party labor partners and co‑employment
• Proven ability to focus on quality and accuracy - minimizing product damage
• Ability to multi‑task in a fast‑paced warehouse environment
• Must be a critical thinker who can analyze data and problem solve
• Strong communication skills including written, verbal and listening
• Ability to work under stressful conditions and adapt while making operational decisions
• Proficient in using a warehouse management system (WMS) - as well as Microsoft Outlook, Word and Excel
• Furniture or other big‑ticket experience
• Mathematical and analytical aptitude

Physical Demands

• Required to stand and walk 80% of the time to oversee the business

Diversity is a Core Value at Bob's

At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities

100-130k base salary + target bonus opportunity annually

Earnings and Benefits

Benefits & Perks

• Competitive Medical, Dental, and Vision Insurance
• Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
• 401(k) Profit Sharing Plan with a generous company match
• Pet Insurance and employer‑paid Life Insurance options
• Professional Development: Tuition reimbursement, on‑demand learning, and career progression pathways
• Employee Discount starting on Day 1, plus exclusive partner discounts
• And so much more!

Equal Employment Opportunity

It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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