Sr. Manager Digital Delivery

Nestlé Purina North America; St. Louis (MO); On-site; USD 143,000 - 190,000; Full time

Job summary

Nestlé Purina North America is seeking a Senior Digital Delivery Manager to lead a multi-vendor delivery portfolio. You will establish lifecycle standards, drive delivery excellence, and coordinate PI and release planning with internal teams and external partners.

You will partner with Digital Strategy, Product, and IT to align demand against capacity and guide ongoing improvement actions. This role requires strong leadership and a proactive governance mindset.

Qualifications

• Bachelor’s degree in CS, IS, Engineering, Business or related field.
• 10+ years of digital delivery or related experience.
• 5+ years coordinating complex delivery across products/teams/vendors.
• 5+ years managing demand, capacity, roadmap and release planning.
• 2+ years direct people leadership experience.

Responsibilities

• Establish and reinforce digital delivery lifecycle standards and governance.
• Define and maintain a performance framework for engineering health and delivery outcomes.
• Partner with Digital Strategy, Product and IT to align demand with capacity.
• Manage delivery relationships across multiple vendors and onboarding.
• Coordinate planning and roadmap activities across development and sustain teams.
• Lead, coach, and develop Digital Delivery team members and practitioners.

Skills

Delivery leadership

Program management

Vendor management

People leadership

Roadmap planning

Education

Bachelor’s Degree in CS/IS/Engineering/Business

Master’s Degree preferred

Tools

SAFe

Scrum

ITIL

Vendor management certifications

Job description

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

Position Summary

As the Senior Digital Delivery Manager, you will lead the operating discipline required to deliver reliable, scalable digital solutions and data products across internal engineering teams and third-party development partners. You will establish and reinforce digital delivery lifecycle standards, engineering and delivery excellence practices, integrated planning, and transparent performance management across a multi-vendor portfolio. The position partners with Nestlé IT to align Purina and global demand with available delivery capacity, resolve cross-project dependencies, coordinate Program Increment (PI) and release planning, and ensure development teams execute through consistent, measurable ways of working.

• Establish, maintain, and reinforce digital delivery lifecycle practices, quality gates, standards, templates, and governance routines across internal teams and third-party partners.
• Define and maintain a practical performance framework that provides transparency to engineering health and delivery outcomes.
• Partner with Digital Strategy & Product and Nestlé IT to develop an integrated view of Purina and global demand against internal and partner capacity.
• Manage delivery relationships across multiple vendors, including onboarding, governance, performance routines, escalation, and improvement planning.
• Coordinate planning and roadmap activities across development and sustain teams.
• Lead, coach, and develop Digital Delivery team members and delivery practitioners.

Requirements

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business, or a related field.
• 10+ years of experience in digital delivery, engineering delivery, product delivery, or a related discipline.
• 5+ years of experience coordinating complex delivery across multiple products, projects, development teams, sustain teams, and vendor partners.
• 5+ years of experience managing integrated demand, capacity, roadmap, PI and release planning, dependencies, risks, vendor delivery, commitments, service expectations, and improvement actions.
• 2+ years of direct people leadership experience.

Other

• Master’s Degree in a related discipline preferred.
• PMP, PgMP, SAFe, Scrum, Agile coaching, ITIL, or vendor management certifications preferred.

Salary: $143,255.70 to $190,419.00 per year

Bonus Eligibility: Yes

The pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

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