Sr Manager - Decision Intelligence

Chegg; United States; Hybrid; USD 180,000 - 260,000; Full time

Job summary

Busuu is seeking a Head of Decision Intelligence to anchor business-wide strategic intelligence and run the analytics hub day-to-day. You will partner with senior analytics stakeholders on metrics architecture and strategy, and with business leaders on analytics-driven narratives.

You will manage 3–4 analytics leaders, own weekly performance reporting, and shape monthly leadership reviews with a strong emphasis on rigor and narrative clarity.

Qualifications

• 10+ years of analytics, business intelligence, strategy, or consulting at scale.
• Proven player-coach experience leading 3+ analysts or data scientists.
• Strong commercial instinct linking analytics to revenue, retention, LTV, unit economics.

Responsibilities

• Anchor cross-functional business narratives and performance readouts across the organization.
• Develop 3–4 analytics leaders and provide career coaching and strategic partnership.
• Design and own weekly performance reporting and monthly leadership reviews.

Skills

Analytics leadership

SQL

BI tooling

Stakeholder management

Strategic narrative

Executive communication

Cross-timezone collaboration

Tools

Tableau

Looker

Metabase

dbt

Cube

LookML

Job description

About Busuu

Busuu is one of the world's leading language-learning platforms, part of Chegg. We help over 100 million learners build language skills that change their lives — through apps, web, and now an AI-first product experience. We operate across consumer (B2C) and business (B2B/enterprise) markets in over 100 countries.

About Decision Intelligence

Decision Intelligence (DI) is the central capability that makes the business measurable, governed, and trusted. It spans data insights and analytics across the organization, operating through three layers: analytics partners embedded in business teams, a central hub that owns standards, metrics architecture, experimentation, and governance, and a platform layer (Data Engineering) that builds the infrastructure. We work hybrid with team members across India, the UK, and the EU.

The Role

You are the operational backbone of Busuu's Decision Intelligence function. As Head of Decision Intelligence, you anchor business-wide strategic intelligence, run the hub day-to-day, manage and develop analytics leaders as a player-coach, and own the methodology behind Busuu's weekly business performance reporting and monthly leadership reviews. You partner with senior analytics stakeholders on metrics architecture and strategy, with the Director on hub direction, and with business leaders on analytics-driven narratives.

Key Responsibilities

• Business-wide strategic owner — anchor cross-functional business narrative, deep-dives, and performance readouts.
• Player-coach for direct reports — develop 3-4 analytics leaders on craft, level progression, and strategic partnership capability.
• Weekly business performance reporting — own design, narrative arc, and analytical integrity of weekly summaries.
• Monthly leadership review architecture — partner with senior analytics stakeholders on monthly business review structure.Experimentation standards — co-build testing rigor and best practices across the organization.
• Hub operations — day-to-day leadership of the analytics hub.
• Metrics architecture co-ownership — co-own metrics definition and architecture with senior analytics partners.
• Business performance deep-dives — cross-functional lens, working with your team on methodology and insights.
• Strategic planning and forecasting — the senior analytics voice on business strategy, OKR setting, and opportunity sizing.

What We Are Looking For

• 10+ years experience in analytics, business intelligence, strategy, or consulting at meaningful scale.
• Demonstrated player-coach experience — managing 3+ analysts or data scientists while continuing hands‑on strategic work.
• Strong commercial instinct connecting analytics to business outcomes (revenue, retention, lifetime value, unit economics, conversion).
• Strategic narrative skill — translating quantitative measurement into executive‑grade communication.
• Senior stakeholder influence — comfortable operating with Directors, VPs, and General Managers.
• Excellent SQL and fluency with BI tooling (Tableau, Looker, Metabase, or equivalent).
• Working knowledge of semantic‑layer thinking (dbt, Cube, LookML, or equivalent).
• Comfort working in a hybrid team across time zones, with explicit overlap with London and the EU.