Sr. Manager, Corporate Community Relations

Fidelity

Westlake (TX)

On-site

USD 120,000 - 180,000

Full time

13 days ago

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Job summary

Fidelity is seeking a Sr. Manager, Corporate Community Relations to lead community engagement across the Dallas–Fort Worth region, building strategic partnerships with nonprofits, business partners, and senior leadership.

The role requires onsite presence in Westlake, TX and regular in-person engagement with local communities. You will set the direction for Fidelity’s community programs, manage cross-functional teams, steward budgets, measure outcomes, and drive employee volunteerism aligned

Qualifications

Bachelor’s degree or equivalent relevant experience.
Approximately 8–12 years of experience in community relations or related fields.
Deep knowledge of community engagement with subject matter expertise.
Experience building relationships with nonprofit and community organizations.
Strong communication, collaboration, influencing, and stakeholder engagement skills.
Ability to operate within a complex organization and manage multiple priorities.
Experience with under-resourced communities and strategic collaborations.

Responsibilities

Shape and advance community engagement and employee volunteerism strategies aligned with Fidelity’s objectives.
Identify and cultivate high-value partnerships, sponsorships, and collaborations.
Represent Fidelity externally on nonprofits boards, advisory councils, and task forces.
Serve as trusted advisor to leaders on community relations opportunities and risks.
Lead cross-functional collaboration across Corporate Affairs, Public Affairs, and Government Relations.
Oversee end-to-end program management including planning, risk management, and reporting.
Steward budgets with governance and confidentiality practices.
Measure outcomes demonstrating community impact and enterprise value.
Leverage community engagement to enhance talent attraction and Fidelity’s employer image.

Skills

Stakeholder engagement

Strategic partnerships

Cross-functional leadership

Community relations

Budget management

Public affairs

Executive communication

Education

Bachelor’s degree or equivalent experience

Job description

Marketing, Creative & Communications

Sr. Manager, Corporate Community Relations

Fidelity is transitioning to a full-time onsite working model in phases by region and role. See job description for more information.

Onsite

Location

Westlake, TX

Team

Marketing, Creative & Communications

Experience Level

Director

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

The Texas Community Relations role serves as the Fidelity lead for community engagement across the Dallas-Fort Worth (DFW) area, building and sustaining strategic partnerships with key internal and external stakeholders, including community leaders, nonprofit organizations, business partners, and senior Fidelity leadership.

This role is responsible for advancing Fidelity’s community engagement, employee volunteerism, and community impact strategies in alignment with enterprise priorities and local needs. It sets direction informed by deep expertise and leads a broad portfolio of regional, multi-region, and enterprise initiatives, driving alignment and measurable outcomes through effective cross-functional collaboration.

In addition to onsite presence, the position requires regular in-person engagement in DFW communities to build trust, credibility, and a deep understanding of local needs.

Key responsibilities for this role include:

Shape and advance comprehensive community engagement and employee volunteerism strategies aligned with Fidelity’s business objectives.
Identify and cultivate high-value partnerships, sponsorships, and collaborations that support under-resourced communities while delivering measurable business value.
Represent Fidelity externally on nonprofit boards, advisory councils, task forces, and community commissions, strengthening the firm’s visibility and influence.
Serve as a trusted advisor to business and regional leaders, providing insight on community relations opportunities, risks, and emerging trends.
Lead through influence across Corporate Affairs, Public Affairs, Government Relations, and business partner teams to drive coordinated outcomes.
Oversee end-to-end program management, including strategic planning, execution, risk management, measurement, and reporting.
Steward budgets and resources effectively while ensuring strong governance, compliance, and confidentiality practices.
Measure and communicate outcomes that demonstrate both community impact and enterprise value.
Leverage community engagement and volunteerism to enhance talent attraction, retention, and Fidelity’s reputation as an employer of choice.

Based on the selected candidate’s experience the position will be leveled as a Senior Manager or Director.

The Expertise and Skills You Bring

Required

Bachelor’s degree or equivalent relevant experience
Approximately 8–12 years of experience in community relations, corporate citizenship, corporate social responsibility, or related fields. Corporate experience is preferred.
Deep knowledge of community engagement, with growing or established subject matter expertise
Strong track record of building and managing relationships with nonprofit and community-based organizations
Advanced communication, collaboration, influencing, and stakeholder engagement skills
Proven ability to operate effectively within a complex organization while managing multiple concurrent priorities
Experience working with and supporting historically under-resourced communities
Strong business and organizational acumen, with executive presence and the ability to communicate effectively across all levels
Demonstrated strength in community engagement, program management, sponsorship development, and stakeholder partnership execution
Proven ability to build relationships and collaborate across teams, influencing outcomes with or without formal authority
Track record of delivering measurable results aligned with business priorities and community goals
Strong strategic thinking and critical analysis skills, with the ability to connect initiatives to broader organizational objectives
Ability to contribute to or lead strategy development, including setting direction, prioritizing initiatives, and aligning resources

Core Competencies

Strategic Thinking and Business Alignment
Community Relations and Engagement
Stakeholder and Alliance Development
Brand and Reputation Management
Influencing and Inclusive Leadership
Program, Project, and Event ManagementSponsorship and Partnership Development
Service Excellence and Solution Orientation

The Team

The Community Relations team is responsible for developing, implementing, and managing Fidelity’s community engagement and employee-volunteerism efforts.

This role sits within the Community Relations team and reports to the Vice President, Regional Community Relations. The position partners closely with peer Community Relations leaders nationwide and collaborates extensively with Texas-based business and community stakeholders.

How Your Work Impacts the Organization

Fidelity’s Corporate Affairs team focus is on delivering consistent, outstanding, and coordinated communications programs that strengthen Fidelity’s reputation with customers through the media (traditional and social), engage associates, and support business priorities. This group also plays a key role through the oversight of the firm’s state and local government relationships, public affairs, and community relations activities across Fidelity’s regions in the U.S. As part of a centralized organization, you will know what’s important across the enterprise and benefit from a culture that promotes professional and personal growth.

This role advances Fidelity’s position as a good corporate citizen and creates meaningful impact in underserved community. You will support the development and implementation of Fidelity’s community relations strategy locally and support ways for associates and leaders to connect with the community. The work enhances firm’s profile with media, opinion leaders, policymakers, and the public; positions the firm as employer of choice for prospective talent; and helps the firm meet RFP client requirements on corporate citizenship.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Benefits that balance life and work

From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.

Benefits

Company overview

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.

Reasonable accommodations

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

Equal opportunity employer

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Applicant screening

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

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