Sr Manager, Continuous Imp

General Dynamics Ordnance and Tactical Systems; Hampton (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

General Dynamics Ordnance and Tactical Systems is seeking a skilled Business Process Analyst to lead process evaluation and improvement initiatives. This role requires a focus on cost reduction, productivity enhancement, and customer satisfaction in a supportive team environment.

The ideal candidate has an Associate's Degree with 7-8 years of relevant experience, proficient in Microsoft Office, and possesses leadership and problem management skills. Expect up to 25% travel.

Qualifications

• 7-8 years of experience or equivalent combination of relevant education.
• Critical professional related technical skills in the business process.
• Strong understanding of quality improvement methodologies.

Responsibilities

• Analyzes and measures business process effectiveness.
• Collaborates with leadership to improve processes.
• Tracks progress against established goals.

Skills

Proficient in Microsoft Office (Excel, Word, PowerPoint)

Leadership Skills

Problem management

Detail oriented

Project management skills

Education

Associate's Degree and 7-8 years' experience

Bachelor's Degree preferred

Tools

Lean certification

Six Sigma certification

Job description

Company Overview

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment form the guiding principles that shape our work. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success — fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. We offer a robust total rewards package that includes compensation; healthcare, wellness, retirement, and work/life benefits, along with career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Job Summary

Analyzes and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements. Researches best business practices within and outside the organization to establish benchmark data. Collects and analyzes process data to initiate, develop and recommend business practices and procedures that focus on enhanced safety, increased productivity and reduced cost. Determines how new information technologies can support reengineering business processes. May specialize in one or more of the following areas: benchmarking, business process analysis and reengineering, change management and measurement, and/or process-driven systems requirements.

Impact of the Role

General Profile

• Manages professional employees and/or supervisors
• Must have at least one professional expert or one supervisor as a direct report
• Has accountability for the performance and results of a team within own area of specialty
• Adapts departmental plans and priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from manager
• Provides technical guidance to employees, colleagues and/or customers
• Consistent exercise of discretion & judgment

Essential Functions

• Collaborates with functional leadership to identify and select processes or projects for inclusion in the organization's continuous improvement initiative.
• Manages the work of a team that evaluates existing processes and identifies opportunities for quality or efficiency improvement.
• Develops and monitors the implementation of process changes meant to result in cost or waste reduction, productivity improvement, customer satisfaction, and profitability increases.
• Tracks progress against established goals.
• Recommends changes that may impact floor layout, material flow, or machinery selection and use.
• Leads and directs the work of other employees and has some responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & General Managers.

Required Qualifications

• Required education and experience: Associate's Degree and 7-8 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Preferred education and experience: Bachelor's Degree
• Discipline/Major: Business, Engineering, Operations or related field preferred
• Additional certifications: Lean, Six Sigma, or related certification preferred
• Knowledge, skills & abilities: Leadership Skills. Problem management. Judgement. Detail oriented. Attentiveness. Project management skills.

Physical Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout GD-OTS facilities.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Travel Requirements

Up to 25% travel likely.

Disclaimer

The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.