Sr Manager, QA Eng

General Dynamics OTS; Wilkes-Barre (Luzerne County); On-site; USD 90,000 - 120,000; Full time

Job summary

General Dynamics OTS is seeking a Quality Manager to develop and implement methods for process control and quality assurance. You will lead QA activities to ensure products meet specifications and reduce defects.

The role requires coordinating with suppliers, managing a team, and ensuring projects stay on time and within budget; travel up to 25% is expected.

Qualifications

• Associate's Degree with 7–8 years' experience or equivalent.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Responsibilities

• Oversee inspections of raw materials, equipment, and finished products.
• Implement and maintain quality standards and QA testing protocols.
• Guide testing and evaluation policies for precision and accuracy.
• Ensure projects meet schedule and budget constraints.
• Direct hiring, performance reviews, and personnel actions with HR.

Skills

Quality management

Quality assurance

Leadership

Problem solving

MS Office

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Office

Job description

Company Overview

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Job Summary

Develops and implements methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed | Designs and installs sophisticated testing equipment and performs product testing and analysis to maintain quality levels and minimize defects and failure rates | Analyzes reports and defective products to determine trends and recommend corrective actions | Collaborates with supplier representatives on quality problems, ensures that effective corrective actions are implemented and contributes to supplier quality improvement programs

Impact of the Role

General Profile

• Manages professional employees and/or supervisors
• Must have at least one professional expert or one supervisor as a direct report
• Has accountability for the performance and results of a team within own area of specialty
• Adapts departmental plans and priorities to address resource and operational challenges
• Decisions and problem solving are guided by policies, procedures and department plan; receives guidance from manager
• Provides technical guidance to employees, colleagues and/or customers
• Consistent exercise of discretion & judgment

Essential Functions

• Manages inspections of raw materials, equipment, processes and finished products.
• Implements quality standards and ensures protocols are followed for quality assurance testing models.
• Assists in the design and implementation of policies and procedures for testing and evaluating the precision and accuracy of products and/or equipment.
• Ensures projects are completed on time and within budget.
• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination with concurrence from HR & General Managers.

Required Qualifications

• Required education and experience: Associate's Degree and 7-8 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Preferred education and experience: Bachelor's Degree
• Discipline/Major: Engineering degree preferred
• Knowledge, skills & abilities: Management Skills. Foster Teamwork. Analytical Thinking. Detail Oriented. Research. Project Management. Quality Assurance Process. Quality Control/Testing. Quality Inspection. Quality Management. Quality Standard Development. Testing Result Reporting. Materials Testing. Quality Management System (QMS). Inspection Software.

Physical Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout GD-OTS facilities.
• May need to stand for long periods of time.
• Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
• Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.

Travel Requirements

Up to 25% travel likely.

The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.