Sr. Manager, Client Delivery

Bloom Energy; San Jose (CA); On-site; USD 149,200 - 214,800; Full time

Job summary

Bloom Energy is seeking a Sr. Manager, Client Delivery in San Jose, CA, to oversee customer experience during the project delivery phase. This key role requires over 10 years of experience and strong program management skills to ensure seamless communication and project completion.

The ideal candidate will possess a Bachelor's degree (MBA preferred) and have excellent analytical, financial, and interpersonal skills. Join us in delivering reliable power solutions!

Qualifications

• 10+ years of relevant work experience.
• Experience in managing customer experience.
• Ability to communicate technical concepts clearly.

Responsibilities

• Manage customer experience during delivery phase.
• Ensure seamless customer communication.
• Partner with multiple teams for project coordination.

Skills

Program management

Analytical skills

Financial skills

Presentation skills

Interpersonal skills

Communication skills

Problem solving

Education

Bachelor’s degree

MBA preferred

Job description

Sr. Manager, Client Delivery

Bloom Energy is a clean energy company delivering reliable power solutions.

Location

San Jose, CA

Responsibilities

• Manage the customer experience throughout the delivery phase of the project.
• Ensure that customer communication is seamless.
• Manage the delivery of our solutions from contract to cash and ensure we hit revenue targets.
• Partner with the Installations team to ensure tight coordination across multiple projects.
• Partner with the Project Finance team to ensure financing aligns with customer and internal goals.
• Work across the organization and with customers to remove roadblocks for project completion.
• Create and maintain an easy to understand progress report structure and escalation process.
• Partner with Sales and Marketing on expanded opportunities with customers.

Qualifications

• 10+ years of relevant work experience.
• Bachelor’s degree required, MBA preferred.
• Strong program management skills.
• Strong analytical, financial, and presentation skills.
• Strong interpersonal skills with the ability to influence others.
• Excellent communication skills – both written and oral.
• Creative problem-solving and ability to work with ambiguity.
• Ability to take complicated technical concepts and translate to a general audience in a compelling, succinct manner.

Salary

$149,200.00 - $214,800.00

EEO Statement

Equal Opportunity Employer – Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.