Sr. Manager, Client Delivery

101 Bloom Energy; Concord (NH); On-site; USD 149,000 - 215,000; Full time

Job summary

Bloom Energy is seeking a Sr. Manager, Client Delivery to lead cross-functional customer delivery initiatives. The role collaborates with Sales, Marketing, Engineering, Regulatory, Legal, Installations, and Finance to ensure on-time delivery and high customer satisfaction.

The position operates in a fast-paced environment with a strong emphasis on strategy, program management, and effective communication to translate complex technical concepts into clear business value.

Qualifications

• 10+ years of relevant work experience.
• Bachelor’s degree required; MBA preferred.
• Strong program management skills.
• Strong analytical, financial, and presentation skills.
• Strong interpersonal and communication skills.
• Ability to translate complex technical concepts for a general audience.

Responsibilities

• Manage the customer experience throughout the delivery phase of the project
• Ensure customer communication is seamless
• Manage delivery from contract to cash and hit revenue targets
• Partner with Installations team for tight coordination across projects
• Partner with Project Finance to align financing with goals
• Work across the organization and with customers to remove roadblocks
• Create and maintain an easy to understand progress report structure and escalation process
• Partner with Sales and Marketing on expanded opportunities with customers

Skills

Program management

Analytical skills

Interpersonal skills

Communication skills

Problem-solving

Translate technical concepts

Stakeholder management

Education

Bachelor's degree

MBA

Job description

Job Description: Sr. Manager, Client Delivery Bloom Energy, a solid oxide fuel cell company, is looking for a Sr. Manager, Client Delivery to join its world-class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies. This customer facing role will work cross-functionally and collaboratively with Bloom's Sales, Marketing, Engineering, Regulatory, Legal, Installations, and Finance teams to ensure we deliver our solutions with a high level of predictability and customer satisfaction. This position will have the opportunity to make a significant impact on the company’s success.

Bloom Energy’s mission is to make clean, reliable energy affordable for everyone in the world.

The Bloom Energy Server is a distributed electric power solution built for the digital age and capable of delivering highly reliable, uninterrupted, 24x7 constant power that is also clean and sustainable.

Bloom’s unique on-site power generation systems are among the most efficient on the planet, providing significantly reduced operating costs and producing dramatically lower greenhouse gas emissions.

By generating power where it is consumed, Bloom Energy offers increased electrical reliability and improved energy security, providing a clear path to energy independence.

Some of the largest companies in the world trust Bloom Energy to provide their businesses with clean, reliable and resilient energy.

Bloom’s customers include many Fortune 100 companies and leaders in manufacturing, data centers, healthcare, retail, higher education, utilities, and other industries.

The company, headquartered in San Jose, California, is growing quickly and looking to add to its dynamic team.

Location: San Jose, CA

Role and Responsibilities

• Manage the customer experience throughout the delivery phase of the project
• Ensure that customer communication is seamless
• Manage the delivery of our solutions from contract to cash and ensure we hit revenue targets
• Partner with the Installations team to ensure tight coordination across multiple projects
• Partner with the Project Finance team to ensure financing aligns with customer and internal goals
• Work across the organization and with customers to remove roadblocks for project completion
• Create and maintain an easy to understand progress report structure and escalation process
• Partner with Sales and Marketing on expanded opportunities with customers

Skills and Experience

• 10+ years of relevant work experience
• Bachelor’s degree required, MBA preferred
• Strong program management skills
• Strong analytical, financial, and presentation skills
• Strong interpersonal skills with the ability to influence others
• Excellent communication skills - both written and oral
• Creative problem-solving and ability to work with ambiguity
• Ability to take complicated technical concepts and translate to a general audience in a compelling, succinct manner

About Bloom Energy

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit.

We are committed to compliance with all applicable laws providing equal employment opportunities.

All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability.

Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Salary Ranges: $149,200.00 - $214,800.00

Bloom Energy’s mission is to make clean, reliable energy affordable for everyone in the world. With roots in NASA’s Mars Program, the company’s founder, chairman, and Chief Executive Officer, Dr. K.R. Sridhar, developed an innovative fuel cell technology that is shifting the energy paradigm and redefining the electric power market.

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