Sr Manager - Client Consulting

Health Care Service Corporation; Chicago (IL); Hybrid; USD 100,000 - 181,000; Full time

Job summary

Health Care Service Corporation seeks a Sr Manager - Client Consulting to lead a service-oriented department and enhance client satisfaction with Medicare sales operations. This role includes strategic analysis of client cost data, management of benefit consultants, and implementation of best practices to improve service delivery.

Benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Tuition reimbursement

Qualifications

• 7 years’ experience interfacing with external clients.
• 4 years leadership experience including management.
• Experience with healthcare data analysis.

Responsibilities

• Oversee operations and lead Account Managers.
• Provide benefit consulting services to large accounts.
• Develop strategies for data analysis and reporting.

Skills

Negotiation

Analytical skills

Decision-making

Verbal communication

Written communication

Organizational skills

Education

Bachelor’s degree in Math, Actuarial Science, Business Statistics, Accounting or Finance

Tools

Excel

Access

Word

PowerPoint

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job SummaryThe Sr Manager - Client Consulting is responsible for overseeing a service-oriented department by leading Account Managers, identifying and escalating operational trends, actively engaging in the problem-solving process and maintaining overall distribution partner satisfaction with Medicare sales operations. This position is responsible for managing and strategic planning delivery of information and analysis on client cost and utilization data for eligible accounts; recommending and implementing best practices for department; providing benefit consulting services to large accounts; providing direction to staff of benefit consultants and analysts; developing and enhancing consistent policies and processes; providing quality data and analysis to large accounts; and consulting with large accounts on informational needs and interpretation of the data.
#LI-Hybrid
#LI-DR2

Required Job Qualifications:

• Bachelor’s degree in Math, Actuarial Science, Business Statistics, Accounting or Finance OR 4 years’ experience.
• 7 years’ experience interfacing with external clients, large employers, brokers, or consultants.
• 7 years’ experience requiring data analysis and information reporting relating to healthcare data.
• 4 years leadership experience including 2 yrs in a management position.
• Experience of Healthcare benefits, terminology, and concepts and insurance economies.
• Experience of quantitative and qualitative standards and measures and statistical measures and concepts.
• Negotiation, decision-making, and analytical skills.
• Verbal and written communication skills, including presentation skills.
• Organizational skills and ability to manage multiple projects concurrently.
• PC proficiency to include Access, Excel, Word, and PowerPoint.

Preferred Job Qualifications:

• Professional designation such as Managed Healthcare Professional (MHP) or Certified Employee Benefit Specialist (C.E.B.S.).

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$100,000.00 - $180,700.00