Sr. Manager Business Continuity Planning

T-Mobile US Inc.; Frisco (TX); On-site; USD 144,000 - 259,000; Full time

Job summary

T-Mobile US Inc. is seeking a senior leader to develop and manage business continuity and crisis management programs across the organization, overseeing risk assessments, BIA analyses, and the creation of continuity plans. You will coordinate formal exercises and secure resources to sustain operations during disruptions.

This role demands strong leadership, cross‑functional collaboration, and a proven BCM track record. Travel is required; CBCP is preferred.

Qualifications

• Bachelor's Degree and 7 years of related work experience or an equivalent combination of education and experience.
• More than 10 years of experience in Business Continuity Management programs (preferred).
• 4–7 years of management level experience in BCM at a corporate level in the private sector (preferred).

Responsibilities

• Build and maintain collaborative relationships across departments to support business continuity initiatives.
• Engage cross-functionally with leadership to develop partnerships that advance continuity and crisis management goals.
• Collaborate with related groups to identify issues and assess the organizational impact of proposed solutions.
• Incorporate diverse perspectives and innovative ideas to enhance business continuity and crisis management programs.
• Identify gaps and implement improvements to ensure continuous enhancement of the overall program.
• Lead and support direct reports through goal setting, coaching, and performance evaluation to achieve objectives.

Skills

Budget management

Business continuity planning

Business impact analysis

Crisis management

Disaster recovery planning

Risk management

Stakeholder management

Strategic thinking

Education

Bachelor's degree

Equivalent combination of education and experience

10+ years BCM experience

4–7 years management BCM experience

2–4 years wireless telecom experience

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role leads the development and management of business continuity and crisis management programs to ensure organizational resilience and risk mitigation. It oversees risk assessments, business impact analyses, and the creation and maintenance of continuity plans across departments. The role coordinates formal exercises and secures commitment from business units to allocate resources for continuity activities. Success is measured by effective program governance, risk reduction, and the readiness of business functions to respond to disruptions. The work supports organizational stability and protects customer interests by maintaining operational continuity during crises.

Job Responsibilities

• Build and maintain collaborative relationships across departments to support business continuity initiatives
• Engage cross-functionally with leadership to develop partnerships that advance continuity and crisis management goals
• Collaborate with related groups to identify issues and assess the organizational impact of proposed solutions
• Incorporate diverse perspectives and innovative ideas to enhance business continuity and crisis management programs
• Identify gaps and implement improvements to ensure continuous enhancement of the overall program
• Lead and support direct reports through goal setting, coaching, and performance evaluation to achieve objectives
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Bachelor's Degree and 7 years of related work experience
• OR a combination of education and experience deemed equivalent (Required)
• More than 10 years Experience in Business Continuity Management programs. (Preferred)
• 4-7 years Management level experience in Business Continuity Management on a corporate level in the private sector. (Preferred)
• 2-4 years Wireless telecommunications experience. (Preferred)

Knowledge, Skills and Abilities

• Budget Management (Required)
• Business Continuity Planning (BCP) (Required)
• Business Impact Analysis (BIA) (Required)
• Coaching (Required)
• Communication Delivery (Required)
• Continuous Improvement Approach (Required)
• Crisis Management (Required)
• Disaster Recovery Planning (Required)
• Executive Alignment (Required)
• Executive Leadership (Required)
• Expense Controls (Required)
• Ideation (Required)
• People Management (Required)
• Problem Analysis (Required)
• Program Implementation (Required)
• Program Management (Required)
• Risk Management (Required)
• Stakeholder Management (Required)
• Strategic Thinking (Required)
• System Improvements (Required)

Licenses and Certifications

• Certified Business Continuity Professional (CBCP) (Preferred)

Travel

Travel Required: Yes

DOT Regulated Position

DOT Regulated Position: No

Safety Sensitive Position

Safety Sensitive Position: No

Total Target Cash Earnings Opportunity

$172,440 - $311,160

National Base Pay Range

$143,700 - $259,300

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ380479¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members.