Sr. Manager Billing Engineering
Hertz Global Holdings, Inc.
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Benefits offered by this job
Job summary
Hertz Global Holdings, Inc. is seeking a Sr. Manager, Billing Engineering to lead a team responsible for building, modernizing, and operating Hertz’s billing and payment systems.
The role focuses on modernization while maintaining legacy platforms and ensuring accurate payment data flow through reconciliation, settlement, accounts receivable, and the General Ledger. The leader owns team delivery, production stability, engineering quality, on-call operations, hiring, performance, and budget,
Qualifications
- Bachelor’s degree in CS/IS/Engineering or related field.
- 10+ years of software engineering experience.
- 5+ years direct experience managing a team.
- Hands-on knowledge of modern backend stacks (Java, Kotlin, Python, Go) and distributed architectures.
- Strong understanding of PCI DSS scope, tokenization, vaulting, and secure key management.
- Experience managing on-call posture, incident response, and reliability metrics for high-volume systems.
- Strong executive communication; comfortable presenting to Directors.
- Familiarity with cloud-native deployment (AWS / Azure / GCP), Kubernetes, and CI/CD pipelines.
- Familiarity with Oracle Fusion AR, Cash Management, or enterprise reconciliation flows.
- Ability to collaborate with stakeholders across functions and locations.
Responsibilities
- Lead and develop a team of engineers and QA supporting billing and payments.
- Set team goals, manage performance, and plan talent reviews.
- Own delivery for modernization of billing platforms and integration with Payments and accounting.
- Plan and execute the Billing engineering roadmap with cross-functional teams.
- Own production stability, on-call rotation, incident response, and post-incident reviews.
- Drive improvements in transaction success rate, latency, and error budgets.
- Ensure PCI DSS compliance across Billing systems and related projects.
- Establish and uphold engineering practices like code review, secure coding, and observability.
- Coordinate resilience, scalability, and disaster recovery for payments.
Skills
Education
Tools
Job description
The Sr. Manager, Billing Engineering leads the team responsible for building, modernizing, and operating the systems that support Hertz’s billing and payment processes. This includes modernizing the current billing platform while maintaining legacy systems and ensuring payment data flows accurately through reconciliation, settlement, accounts receivable, and the General Ledger.
The Sr. Manager, Billing Engineering leads the team responsible for building, modernizing, and operating the systems that support Hertz’s billing and payment processes. This includes modernizing the current billing platform while maintaining legacy systems and ensuring payment data flows accurately through reconciliation, settlement, accounts receivable, and the General Ledger.
This leader is accountable for team delivery, production stability, engineering quality, on-call operations, hiring, performance, and budget. They will partner closely with Architecture, Product, Information Security, Risk, Finance, and Operations to improve systems that directly support Hertz’s revenue and financial operations.
- Lead and develop a team of 5 Engineers, plus Quality Assurance roles supporting payment and billing.
- Set team goals and objective and key results, manage performance, coach, and conduct talent reviews and succession planning.
- Own engineering delivery for modernization of billing platforms and integration with Payments and accounting, including throughput, quality, and predictability of releases.
- Partner with the Product, Solutions Architect, and Information Security teams to plan and execute the Billing engineering roadmap.
- Own production stability, on-call rotation, incident response, and post-incident review for modernized Billing systems and Payment integrations.
- Drive measurable improvement in transaction success rate, latency, error budgets, and incident frequency.
- Own engineering accountability for PCI DSS compliance posture across Billing systems along with other high priority & high visibility projects in the payment and billing space.
- Establish and uphold engineering practices including code review, secure coding, test automation, deployment safety, and observability standards.
- Partner with Reliability Engineering and Platform teams on resilience, scalability, and disaster recovery for payments.
- Coordinate cross-functional readiness during peak periods including holidays, fleet repositioning windows, and major sales events.
- Publish a monthly engineering scorecard covering reliability, throughput, quality, security, and cost.
- Ensure compliance with all Corporate Policies and Procedures, PCI DSS, and SOX requirements.
- Bachelor’s Degree in Computer Science, Information Systems, Engineering, or related field.
- 10+ years of software engineering experience,
- 5 years of Direct experience managing a team, building and operating production billing and payment systems.
- Hands-on knowledge of modern backend stacks (Java, Kotlin, Python, Go, or similar) and event-driven / distributed architectures.
- Strong understanding of PCI DSS scope, tokenization, vaulting, and secure key management.
- Demonstrated track record managing on-call posture, incident response, and reliability metrics for high-volume systems.
- Strong executive communication; comfortable presenting to Directors.
- Effective project management, process planning, and implementation skills.
- Industry experience in transportation, hospitality, retail, or marketplace businesses is a plus.
- Familiarity with cloud-native deployment (AWS / Azure / GCP), Kubernetes, and CI/CD pipelines is a plus.
- Familiarity with Oracle Fusion AR, Cash Management, or enterprise reconciliation flows.
- Ability to collaborate with internal and external stakeholders across multiple functions and locations.
- Flexible and adaptable; ability to work effectively in ambiguous situations.
- Results driven, ability to make decisions and help solve problems.
- Ability to lead a diverse, high-performing, results-oriented, and highly-engaged team.
- Ability to drive process and organizational change.
- Ability to motivate teams and keep a positive attitude in a fast-paced environment.
- Ability to work under minimal supervision with a goal-oriented mindset.
- Ability to see the big picture and leverage critical thinking and decision-making skills.
- Excellent organization, time management, delegation, and prioritization skills.
- Courageous leadership and accountability.
The starting salary for this role is $150,000 commensurate with experience.
- Up to 40% off the base rate of any standard Hertz Rental
- Paid Time Off
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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