Sr. Manager, Billing & Collections

Trustpoint.One; Hartford (CT); On-site; USD 95,000 - 135,000; Full time

Job summary

A national boutique law firm is looking for a Senior Manager of Billing and Collections to lead its finance team in improving billing processes. This key role involves overseeing all billing activities, managing unbilled time, and leading a team responsible for collections. Candidates should have a Bachelor's degree and extensive law firm experience in billing and financial management. Strong leadership and analytical skills are needed to drive improvements and ensure compliance with client requirements.

Qualifications

• Extensive experience in financial management, billing, and collections with prior law firm experience required.
• Demonstrated leadership and people management experience.
• Strong proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Oversee all firmwide billing activities, including standard billing and alternative fee arrangements.
• Manage unbilled time and uncollected invoices and escalate unresolved items.
• Create, forecast, update, and maintain billing and collections reports.

Skills

Financial management

Billing and collections

Leadership

Analytical skills

Verbal communication

Written communication

Organizational skills

Education

Bachelor's degree in a relevant field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Overview

Trustpoint is excited to partner with a national boutique law firm in its search for a Senior Manager of Billing and Collections on a direct hire basis. This role is a key member of the firm’s finance and accounting team and focuses on innovative fee arrangements, improving billing and collections processes, and overseeing the firm’s billing and collections function. This individual will work closely with firm leadership, attorneys, and cross-functional teams to deliver strategic, solution-oriented approaches to complex billing and revenue cycle matters.

Responsibilities

• Oversee all firmwide billing activities, including standard billing, alternative fee arrangements, and LEDES/e-billing
• Manage unbilled time and uncollected invoices and escalate unresolved items to firm leadership as needed
• Oversee and lead the billing and collections team
• Provide guidance and support to attorneys, billing managers, and billing coordinators on creative approaches to budgeting and client matters
• Drive consistency and standardization across billing and collections practices while accommodating client-specific requirements
• Monitor industry trends related to billing, collections, and the broader revenue cycle
• Create, forecast, update, and maintain billing and collections reports aligned with firm goals
• Oversee firmwide collections strategy and execution
• Train attorneys and staff on billing needs, process updates, and changes
• Coordinate activities with other members of the finance and accounting team
• Review and manage client billing, collections, and data requests related to assigned matters
• Oversee billing and collections technology and implement automated processes to enhance efficiency and partner and client ROI
• Assist with system upgrades and other technology-based initiatives, as needed

Qualifications

• Bachelor’s degree in a relevant field required
• Extensive experience in financial management, billing, and collections with prior law firm experience required
• Demonstrated leadership and people management experience
• Strong analytical skills with experience using financial management tools
• Excellent verbal and written communication skills
• Strong proficiency in Microsoft Word, Excel, PowerPoint, and Outlook, along with other job-specific systems
• Excellent organizational skills with strong attention to detail
• Ability to work independently while contributing effectively within a team environment
• Ability to perform well under pressure, meet tight deadlines, and maintain strong relationships with leadership and peers

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training