Role overview
This is a senior leadership role managing an AI Forward Deployed Engineering team that delivers customer-facing professional services engagements helping enterprise customers build and productionize first-of-its-kind generative AI applications. The leader guides AI transformation efforts, shapes cross-functional collaboration with Product, R&D, and GTM, and develops executive relationships at strategic accounts, with travel expected at least once per month.
Responsibilities
- Lead and scale a high-performing team of AI/ML scientists, engineers, and people leaders, including hiring, mentoring, and building team structure for long-term growth
- Influence Product, R&D, and GTM by ensuring voice-of-customer insights and delivery learnings inform the product roadmap and go-to-market strategy
- Build and expand executive relationships with key customers and partners, including VP+ and CIO/CDO-level stakeholders
- Partner with Field Engineering and Sales leadership to set strategy for strategic accounts and coordinate cross-functional delivery
- Lead strategic AI initiatives, practice development, and scalable delivery processes
- Own OKRs for AI-services led accounts, revenue, utilization, and public references
- Represent the organization as a thought leader in AI through conference talks and published content
Requirements
- Experience building and managing high-performing teams of AI/ML scientists, engineers, and leaders
- Track record of scoping, selling, and delivering technical engagements in enterprise environments, including managing escalations
- Strong, current technical depth in AI/ML foundations with ability to participate in architecture reviews
- Experience leading teams that have shipped production AI solutions on AWS, Azure, or GCP
- Success developing strategy with senior executive stakeholders on complex enterprise engagements
- Experience driving AI transformation across enterprise customers, including organizational change management
- Experience working across Sales, Product, and GTM to connect AI delivery to business outcomes
- Graduate degree in a quantitative discipline such as Computer Science, Engineering, Statistics, or Operations Research, or equivalent practical experience
Nice to have
- Customer-facing leadership experience
- Familiarity with a specific data and AI platform
Benefits and work setup
- Listed local pay range of $232,900-$320,200 USD
- Total compensation may include eligibility for annual performance bonus and equity, plus region-specific benefits
- Candidates in listed locations are encouraged, but other locations will be considered
- Travel expectation of at least once per month