Sr. Manager, Agents

Samsara; United States; Remote; CAD 170,000 - 240,000; Full time

Job summary

Samsara is leading the AI Experience charge to scale the Samsara Assistant and Agent Studio across safety, maintenance, and operations data. You will lead a multi-disciplinary team of ML engineers and full‑stack engineers, driving trust, adoption, and daily use of agents across Samsara’s product lines.

You will define technical direction, collaborate across safety to maintenance, and partner with teams to ship scalable, safe AI solutions with a strong emphasis on reliability and performance.

Qualifications

• Experience leading teams of ML engineers and software engineers.
• Strong track record in shipping AI-powered products and platforms.
• Ability to set technical direction and RFC-driven design reviews.

Responsibilities

• Own Assistant & Agent Studio and Agent Extensibility, leading ~10 engineers across two tech leads.
• Grow activation of agents through features like suggested questions and proactive agents.
• Improve answer quality and user retention by ensuring trustworthy, daily-use AI in Samsara's products.
• Set platform direction and standards through RFCs and design reviews for cross-team usage.

Skills

People management

Executive leadership

ML engineering

Platform ownership

Job description

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role

Samsara's AI Experience team builds the Samsara Assistant and Agent Studio, where customers create chat and voice agents that work across their safety, maintenance and operations data.

Agent Studio is now generally available, and usage across chat and voice has more than tripled since June 2026.

This is a new role. We are looking for a Senior Manager to lead the teams behind the Assistant, Agent Studio and Agent Extensibility. Your job is to turn a fast-growing product into one customers trust and come back to every day: making answers trustworthy, getting more customers to try agents, and turning first-time users into daily ones.

This team is both a platform and a product. About half the work is helping engineering teams across Samsara, from Safety to Maintenance, build and launch their own agents. The other half is the frameworks those agents run on, used by Samsara teams and customers alike.

You’ll lead about 10 machine learning engineers, applied scientists and full-stack engineers through two tech leads. The individual contributor bench is strong, so your first focus is scaling the product.

This is a remote position open to candidates residing in the US and Canada.

What makes Samsara different

Mission-driven impact. We improve safety, efficiency and sustainability for the industries that power the global economy.

A unique data advantage. IoT data at a scale few companies can match - 30+ trillion data points a year, 70+ billion miles driven.

Hands-on leadership and builder culture. Leaders at every level stay close to the product and the code.

Fast decisions, limited bureaucracy. Work directly with senior leadership and ship solutions that matter.

Growth and learning. Roles grow quickly here as the business grows. We invest heavily in R&D and in building for the long term.

Scale with startup energy. A public company (NYSE: IOT) with the resources and reach of scale, and the agility and pace of a high-growth technology company.

What makes this opportunity unique

Just launched, already growing. Agent Studio went GA in October 2026. Chat and voice volume grew from about 100K in June to more than 350K, and power users are up week over week.

Platform and product at once. Your work powers agents across every Samsara product line and generates revenue for Samsara.

A new leadership seat. This is the first management layer for a team that has outgrown one manager. You shape how it works from day one.

Why this role matters

Trusted answers for the people who keep the world running.

Operators in transportation, construction, utilities and field services ask the Assistant about their drivers, vehicles and equipment. Your team makes sure the answers are right.

Unique product challenges

Grow activation with recommended questions and reports generated before the user asks, like a 'fuel wastage' view or 'vehicles requiring maintenance' page.

Build toward proactive agents that act on a customer’s behalf before they ask.

Measure and improve answer quality at scale across many customers, data types and agent templates.

Design frameworks that partner teams can use to ship their own agents quickly and safely.

A data advantage few teams have

Agents work across real-world operational data: video, vehicle diagnostics, location, maintenance and safety events.

Access to 30+ trillion data points a year from connected operations, all owned by Samsara

In this role, you will

Own Assistant & Agent Studio and Agent Extensibility, leading about 10 engineers through two tech leads.

Grow activation, so more customers try agents, through recommended questions, automatically generated reports and proactive agents.

Drive answer quality and repeat usage, so customers trust what the Assistant tells them and come back daily.

Set technical direction through RFCs and design reviews for a platform used by customers and Samsara teams.

Raise the bar for how the team builds with AI,