Sr. Manager, Accessibility Services-Sign Language

The Chronicle Of Higher Education, Inc.; Dallas (TX); On-site; USD 69,000 - 85,000; Full time

Job summary

Dallas College seeks a Senior Manager, Accessibility to interpret and apply ADA/504 regulations and college policies to accommodate students with disabilities. The role collaborates with Academic departments, Admissions, Student Life, IT, and Academic Affairs to support student success.

Responsibilities include directing interpreters, CART, and captioners, budgeting, reporting, and ensuring high-quality services. A strong knowledge of accessibility laws and effective communication is essential.

Qualifications

• Understanding of contemporary issues in higher education.
• Ability to handle confidential information about students and staff.
• Experience collaborating with diverse communities.
• Knowledge of ADA and accessibility laws.
• Strong time management and organizational skills.
• Familiarity with student development theories and practices.
• Experience in program assessment and guideline development.
• Excellent written and verbal communication with multiple stakeholders.

Responsibilities

• Develop goals and objectives for staff interpreters.
• Coordinate scheduling of CART and Sign Language Interpreters.
• Evaluate interpreters and CART captioners.
• Assist with hiring and contracting interpreters.
• Monitor budgets and prepare monthly reports.
• Provide awareness training on Deaf culture and accessibility.
• Maintain relationships with national organizations to stay updated.
• Complete required Dallas College professional development hours.

Skills

Higher education knowledge

Confidentiality

Diversity & inclusion

Collaboration

ADA compliance

Time management

Student development theory

Program assessment

Communication (oral & written)

Job description

Weekly Work Hours 40

Compensation Range Staff Range N07

Salary Minimum $77,200.00 Annually

FLSA United States of America (Exempt)

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type Staff

All positions are considered on-site roles. After six months of employment, employees may have the opportunity to apply for a hybrid work schedule. Academic positions (Faculty) require on-campus presence, even if the role involves teaching online classes, in accordance with state law.

POSITION SUMMARY

The Senior Manager, Accessibility is responsible for interpretation and application of the regulations of Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and College policies and provisions for accommodation of Dallas College students with disabilities. The Senior Manager collaborates with other offices on campus, such as Academic departments, Admissions, Student Life, Information Technology, and Academic Affairs, to support students with disabilities in realizing their academic potential.

Required Knowledge, Skills, and Abilities

• An understanding of contemporary issues in higher education is required through professional development activities.
• Ability to maintain confidentiality of information exposed to in the course of business regarding students, supervisors or other employees.
• Demonstrated success working with diverse communities.
• Strong ability to work effectively and collaboratively with administration, faculty, students, staff, and other constituent groups and partners, both within and outside Dallas College.
• Knowledge of applicable laws and regulations regarding student accessibility and the Americans with Disabilities Act.
• Excellent time management, and organizational and problem‑solving skills.
• Knowledge and understanding of student development theory and programs; knowledge of student due process policies/procedures; knowledge and understanding of the current issues and trends in student affairs and student development.
• Experience in assessment of program(s) effectiveness, and development of guidelines to enhance student success units within the institution and with accrediting bodies.
• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network.

Key Responsibilities

• The Senior Manager develops goals and objectives for staff interpreters, monitors the assigned budget and provides monthly reports; collaborates with students and staff to discuss and assess individual needs.
• Coordinating the scheduling and assignment of CART (Communication Access Real-Time Translation) and Sign Language Interpreters.
• Evaluates prospective Sign Language Interpreters and CART Captioners.
• Assists with hiring and contracting qualified interpreters and transcribers.
• Schedules and assigns Sign Language Interpreters and CART Captioners in response to requested accommodations.
• Promotes an inclusive team environment with an emphasis on fostering high quality professional skills and client services.
• Receives and reviews invoices from independent contractors.
• Monitors service expenses and works within assigned budget.
• Develops regular reports as requested by the Director of Accessibility.
• Collaborates with practitioners in Accessibility Services on interpreting and transcribing services.
• Assess student needs, adjusting services as needed.
• Collaborates with students and faculty members to effectively problem solve classroom issues with Sign Language Interpreters and CART Captioners.
• Provides awareness training and coaching to students and/or instructors on issues related to Deaf culture and communication access.
• Maintains contact with national organizations and other post‑secondary institutions to keep abreast of current issues and changes in the field of interpreting and transcribing services.
• Implements best practices and maintains a high quality of interpreting and transcribing services.
• Strong interpersonal and communication skills, listening, oral and written; to work with individuals within the Dallas College community.

• Completes required Dallas College Professional Development training hours per academic year.
• Performs other duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job‑related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Applications Deadline August 31, 2026