Sr. Loan Officer (NMLS License Required)

Mission Loans; Detroit (MI); Remote; USD 120,000 - 200,000; Full time

Job summary

An established industry player is seeking experienced Senior Loan Officers to join their remote team. In this dynamic role, you will help clients navigate their financial journeys by assessing needs and recommending suitable loan products. You'll engage with clients through calls, analyze financial situations, and ensure a seamless mortgage process. With a strong focus on customer service, you'll thrive in a fast-paced environment while collaborating with internal teams. This position offers competitive compensation with the potential for significant earnings, backed by a supportive and growth-oriented team dedicated to your success.

Benefits

Robust lead generation

Fast loan processing

Competitive compensation structure

Supportive team environment

Corporate support with a people-first approach

Qualifications

• Must possess an active NMLS license and have 2+ years as a DTC Loan Officer.
• Expertise in various mortgage products and proficiency in CRM and LOS.

Responsibilities

• Provide exceptional customer experience and guide clients through the loan process.
• Analyze financial situations to structure tailored loan offers.

Skills

Customer-first mindset

Phone communication skills

Self-motivated

Verbal and written communication

Problem-solving skills

Multitasking

Flexibility to work long hours

Education

Active NMLS license

2 years experience as DTC Loan Officer

Tools

Calyx

Salesforce

Encompass

Job description

Mission Loans is looking for experienced Senior Loan Officers to join our Remote team! As a SeniorLoan Officer, you’ll play a key role in helping clients navigate their financial journey by assessing their needs, recommending the best loan products, and ensuring a seamless mortgage process. If you're a motivated professional who thrives in a fast-paced environment and loves helping customers achieve their homeownership goals, we want to hear from you.

What You’ll Do:

• Provide an exceptional customer experience by building trust and guiding clients through the loan process.
• Engage with clients through inbound and outbound calls using company-provided leads and marketing resources.
• Analyze financial situations to structure tailored loan offers that best fit customer needs.
• Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process.
• Collect and review qualification documents to ensure complete and accurate loan submissions.
• Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing.
• Collaborate with internal teams— including processors and customer relationship managers—to resolve any qualification issues.
• Meet and exceed performance goals, ensuring compliance with lending regulations and maintaining loan quality.

What We’re Looking For:

• A customer-first mindset, dedicated to delivering an outstanding experience.
• Strong phone communication skills with the ability to build rapport quickly.
• Self-motivated and results-driven, thriving in a fast-paced environment.
• Excellent verbal and written communication skills with attention to detail.
• Problem-solving and critical thinking skills to navigate loan structuring challenges.
• Ability to multitask and prioritize in a high-volume setting.
• Flexibility to work up to 50 hours per week, including occasional weekends.

What You’ll Need:

• Must possess an active NMLS license with current authorization to operate in four or more states.
• Minimum of 2 years of consecutive experience as a Direct-to-Consumer (DTC) Loan Officer.
• Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds.
• Proficiency in CRM and Loan Origination Systems (LOS), such as Calyx, Salesforce, or Encompass to manage customer relationships.
• Bilingual in Spanish is a plus.

Why Join Mission Loans?

• Robust lead generation, Sr. loan officers primarily handle inbound calls.
• Fast loan processing—on-site processors and underwriters ensure quick closings.
• Competitive compensation structure with lucrative earning potential.
• Supportive and growth-oriented team environment where leadership invests in your success.
• Backed by Americor—stability and corporate support with a people-first approach.

Compensation: Average performers earn between $120,000 and $200,000 annually!