This position serves as a key stakeholder in life underwriting system implementations and transformation initiatives, facilitating the implementation of strategic projects, process improvements, and technology solutions that support the evolution of life underwriting operations. The Senior Enhanced Life Underwriting Analyst partners across Life Underwriting, New Business, Operations, Product, Technology, QA, Distribution, Training & Development, Project Management, and vendor organizations and serves as a liaison between business stakeholders and technical teams. The position supports the project lifecycle from business analysis and requirements gathering through solution design, testing, implementation, training, and post-launch support.
Responsibilities
- Support life underwriting transformation initiatives focused on modernization, automation, process improvement, and operational excellence.
- Collaborates with underwriting project team and related stakeholders to gather requirements, provide feedback, and ensure alignment with IT on project goals and deliverables
- Prepares “as is” and “current state” documentation in written and graphical form (flows).
- Use Business Process Modeling techniques and tools to create business process models
- Lead effort to develop new or revised processes or procedures in lieu of system development.
- Facilitate the elicitation, analysis, and documentation of business and system requirements, translating underwriting business needs into clear requirements for technical teams.
- Analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.
- Prepare documentation for business and system requirements in various formats.
- Works on project teams that are developing or modifying highly complex information systems. Includes analysis and documentation of business and system requirement and revising existing system logic difficulties as necessary.
- Conducts research and analysis to quantify business opportunities and develops formal recommendations to management.
- May use project management and program management methodologies to support a systems development methodology to meet project deliverables.
- Provide test scenarios or test criteria based on knowledge gained through business and systems analysis. Prepare cases for test beds. Provide approval or quality check on test plans or test matrix.
- Coordinate business readiness activities and assist with training, knowledge transfer, stakeholder communications, and training materials as needed.
Qualifications
- Bachelor’s degree or equivalent education/experience, preferably in IT or a business area discipline
- Minimum of 5 or more years of experience in business systems analysis.
- 2-4 years of industry experience also preferred.
- Two years of experience managing technical projects in a complex environment.
Preferred Qualifications
- Working knowledge of life insurance products, underwriting processes, and operational workflows.
- Two or more years of underwriting experience within Transamerica or two or more years of experience supporting an enhanced underwriting project.
- Strong analytical, decision-making, problem-solving, and organizational skills with attention to detail.
- Excellent written, verbal and presentation skills with the ability to communicate effectively with business and technical stakeholders.
- Ability to accept and manage changing priorities and address issues quickly and professionally.
- Demonstrates a high degree of initiative and accountability.
Working Conditions
The Salary for this position generally ranges between $85,000-100,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
Additionally, this position is typically eligible for an Annual Bonus of 10% based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.