Sr. Leasing Consultant

Berkshire Group, LLC; Durham (NC); On-site; USD 25,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Job summary

Berkshire Residential Investments, a people-first real estate investment company, is seeking a Sr. Sales & Resident Experience Consultant in Durham, NC.

You will lead your team to drive leasing success, engage with prospective residents, and ensure exceptional customer service while managing on-site leasing operations. The role emphasizes energetic, people-friendly leadership, ability to close deals across multiple properties, and staying attuned to local market conditions.

Qualifications

• Two years of customer service experience.
• Able to adapt to new technologies.
• Proficient in written and spoken English.
• Energetic, upbeat mindset and strong interpersonal skills.

Responsibilities

• Lead a team to drive leasing and resident experience success.
• Close leases across multiple properties and maintain professional leasing offices.
• Maintain awareness of local market conditions and trends.
• Provide excellent customer service to prospective and current residents.
• Communicate effectively with team members and management.
• Ensure operations run smoothly during weekend shifts.

Skills

Customer service

Sales skills

English proficiency

Energetic

Job description

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

Our “IT factor” means we are the best in what we do and are always striving to be even better!

Team “IT FACTOR”

Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others –Berkshire people.

We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and more!)... Take a look at what makes us different….

Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time.

Here is what your day might look like....

As one of ourSr. Sales & Resident Experience Consultant you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative and you know what drives the market as well as your sales team! You are a people-loving soul, who is a home finding helper, and a hero!

So, here are a few of the things that we believe are essential to being the best Sr. Sales & Resident Experience Consultant:

• You have to LOVE people, all kinds of people!!
• You must be able to “seal the deal” on multiple properties!
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
• Be an inspector! Tour routes and models are your showcase; make sure they look their best!
• Maintain awareness of local market conditions and trends
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
• Maintain professional resident communications via verbal and written communications
• Provide excellent customer service to all prospective, existing residents and your team members
• Have exceptional administrative skills with attention to detail

Here are some of the things you have already done!

• You have at least two years of transferable experience in customer service
• You have the ability to adapt to new technologies
• You are proficient in writing, speaking and understanding the English language
• Be fun! Have Energy! Be the energizer bunny!

The role is also eligible for the following benefits:

• Paid time off (sick leave, parental leave, vacation leave, PTO, etc.).

EAS123

We believe

Berkshire Residential values diversity, equity, inclusion and belonging . Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

Are you legally eligible to work in the United States on a permanent basis? (If hired, verification will be required consistent with US law) * Select...

Do you now or in the future require visa sponsorship to continue working in the United States? * Select...

Do you have any relatives or household members that work or have worked at Berkshire or any of its subsidiaries? * Select...

If Yes, what is the name of the employee? *

What is your desired hourly pay rate? *

If you are under the age of 18, can you provide a work permit, working papers or other required proof of your eligibility when asked? * Select...

This position will require work on weekends. Are you able to work weekends? * Select...

This position requires conducting apartment tours independently (one-on-one) with prospective residents in occupied and/or vacant units, in accordance with company safety procedures. Can you perform this essential function, with or without reasonable accommodation? * Select...

You will have to act as a salesperson and "close the deal" in order to get leases. Are you comfortable with influencing people to sign a lease? * Select...

Your pay will be partially commission based. Are you comfortable having part of your pay based on the number of leases you get completed? * Select...