Sales & Resident Experience Consultant

Berkshire; Washington (District of Columbia); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Three weeks vacation

Personal development plans

Great insurance

25% rent discount

Job summary

Berkshire Residential Investments is seeking a Leasing Consultant to drive tenant acquisition and create memorable resident experiences. You will lead a team, engage prospective renters, and showcase the property through tours and models.

Your energy and people skills will help meet closing targets and deliver outstanding service. Join a people-first culture with growth potential, competitive benefits, and a focus on resident satisfaction.

Qualifications

• Two years of transferable experience in customer service.
• Proficient in writing, speaking English.

Responsibilities

• Lead the property team to drive leasing success.
• Tour models and routes to showcase the property and its best features.
• Maintain awareness of local market conditions and trends.
• Contribute marketing ideas to the Property Manager to improve resident satisfaction.
• Maintain professional resident communications in writing and verbally.
• Provide excellent customer service to prospective and current residents and team members.
• Demonstrate strong administrative skills with attention to detail.

Skills

Customer service

Sales ability

People skills

Closing deals

Job description

Company Overview Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders. If you're interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

• Tag you're it!!!!!....

Our "IT factor" means we are the best in what we do and are always striving to be even better! Team "IT FACTOR" Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do! We own and manage our own properties, and we have one asset that sets us apart from the others – Berkshire people. We offer 3 weeks of vacation, personal development plans, great insurance, a 25% rent discount (and so much more!) Take a look at what makes us different…. Our vision is to kindle an exceptional experience one relationship, one investment, one neighborhood, at a time. Here is what your day might look like.... As one of our Leasing Consultant ("Sales & Resident Experience Consultant") you are innovative and spend your day leading your team to drive the success of the property. You are enthusiastic and creative and you know what drives the market as well as your sales team! You are a people-loving soul, who is a home finding helper, and a hero! So, here are a few of the things that we believe are essential to being the best Leasing Consultant ("Sales & Resident Experience Consultant") there is:

• You have to LOVE people, all kinds of people!!
• You must be able to "seal the deal"! Expectations of at least a 20% closing ratio
• Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective residents and residents gather
• Be an inspector! Tour routes and models are your showcase; make sure they look their best!
• Maintain awareness of local market conditions and trends
• Contribute ideas to the Property Manager for marketing property and improving resident satisfaction
• Maintain professional resident communications via verbal and written communications
• Provide excellent customer service to all prospective, existing residents and your team members
• Have exceptional administrative skills with attention to detail

Here are some of the things you have already conquered!

• You have at least two years of transferable experience in customer service
• You have the ability to adapt to new technologies
• You are proficient in writing, speaking and understanding the English language
• Be fun! Have Energy! Be the energizer bunny!

EAS123 We believe Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.