Sr Lead Product Manager

PayPal; San Jose (CA); On-site; USD 196,500 - 291,500; Full time

Benefits offered by this job

Generous paid time off

Healthcare coverage

Financial security resources

Mental health support

Job summary

PayPal is seeking an experienced professional to drive product strategy in San Jose, California. This role involves collaborating with cross-functional teams and ensuring that the product aligns with customer needs and regulatory requirements.

The ideal candidate should have at least 8 years of experience, focusing on customer experience and product profitability. PayPal provides comprehensive benefits, including generous paid time off and healthcare coverage.

Qualifications

• 8 years relevant experience required.

Responsibilities

• Drive product strategy with cross-functional stakeholders.
• Plan and implement the architectural roadmap.
• Assess the customer experience and customer needs.
• Set up data gathering mechanisms relative to product success.
• Lead analytics, customer discovery, and market research.
• Oversee product profitability measures.
• Plan operational mechanisms for execution.
• Partner with various experts to maximize efficiency.

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

Job Summary

This role drives product strategy in alignment with a shared vision, collaborating with cross‑functional stakeholders. It includes planning and implementing an architectural roadmap that balances innovative design, regulatory requirements and customer needs. The position assesses customer experience, establishes data‑gathering mechanisms to measure product success through usability studies and market analysis, oversees product profitability, leads operational reviews, and partners with various experts to maximize efficiency in a dynamic environment. This job is an individual contributor.

Essential Responsibilities

• Drive product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
• Plan and implement the architectural roadmap that balances innovative design and technical implementation, regulatory requirements, time‑to‑market, customer needs and product profitability.
• Assess the customer experience and customer needs in product requirements and decision making.
• Set up data gathering mechanisms relative to the metrics that inform the success of products including usability studies, research and market analysis.
• Lead workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
• Oversee product profitability measures, including budget.
• Plan operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interface with product and technology leadership as needed.
• Partner with content strategists, data scientists, product designers and user experience researchers.
• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.

Minimum Qualifications

• 8 years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Compensation & Benefits

• Primary Location: San Jose, California ($196,500.00 - $291,500.00 Annually)
• Additional Location: Chicago, Illinois ($178,500.00 - $265,100.00 Annually)
• Additional Location: Austin, Texas ($178,500.00 - $265,100.00 Annually)

Additional compensation may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Benefits

At PayPal, we offer comprehensive, choice‑based programs that support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We provide generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].