Manager, Product Management

SupportFinity™; San Jose (CA); On-site; USD 176,500 - 262,350; Full time

Benefits offered by this job

Flexible work environment

Employee share options

Health insurance

Life insurance

Job summary

SupportFinity™ is seeking a Lead Product Manager based in San Jose, California, to enhance product capabilities in risk and compliance. This role involves collaboration with multiple stakeholders to ensure customer safety and regulatory compliance.

The ideal candidate will manage product execution, define solutions for global money movement, and possess strong experience in the fintech sector. The position includes competitive compensation, potential bonus, and benefits such as flexible work arrangements.

Qualifications

• 5+ years relevant experience in product management.
• Experience in regulated financial services environments.
• Strong analytical skills to evaluate trade-offs and measure impact.

Responsibilities

• Drive end-to-end product execution for compliance use cases.
• Define and deliver product solutions that protect customers.
• Monitor product profitability and track success metrics.

Skills

Analytical skills

Cross-functional collaboration

Product management

Experience in fintech

Education

Bachelor’s degree or equivalent experience

Job description

Job Description Summary

Xoom is seeking a Lead Product Manager to partner with PayPal’s Risk & Compliance teams to evolve product capabilities that enable safe, compliant, and scalable global money movement for our remittance business. This role drives end-to-end product execution for risk and compliance use cases, balancing regulatory requirements, customer experience, technical feasibility, and business outcomes. The Product Manager works closely with Engineering, Risk, Compliance, Data Science, Design, Operations, and Business stakeholders to define and deliver product solutions that protect customers, meet global regulatory obligations, and support Xoom’s growth strategy. The role plays a critical part in shaping product strategy, implementing a forward‑looking roadmap, and ensuring that customer needs and risk controls are embedded into product decisions from ideation through launch and ongoing iteration.

Essential Responsibilities

• Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
• Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time‑to‑market, meeting customer needs and product profitability.
• Controls for the customer experience and customer needs in product requirements and as an input to decision making.
• Monitors metrics that inform the success of products including usability studies, research and market analysis.
• Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data‑driven decision‑making.
• Monitors product profitability measures, including budget.
• Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
• Partners with content developers, data scientists, product designers and user experience researchers.

Minimum Qualifications

• 5+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

Additional Responsibilities and Preferred Qualifications

• Experience in fintech, payments, remittances, or other regulated financial services environments.
• Hands‑on experience building or owning products related to AML, KYC, customer due diligence, transaction monitoring, or risk controls.
• Familiarity with operating in multi‑jurisdictional regulatory environments and partnering with compliance and legal stakeholders.
• Strong analytical skills with experience using data to evaluate trade‑offs, measure impact, and inform product decisions.
• Demonstrated ability to work effectively across Engineering, Analytics, Design, Operations, and Business teams.

Pay and Compensation

Primary Location: San Jose, California – $176,500.00–$262,350.00 Annually.

• Additional compensation may include an annual performance bonus, equity, or other incentive compensation, as applicable.

Benefits

• Flexible work environment, employee share options, health and life insurance, and more.
• Visit https://www.paypalbenefits.com for more information.

EEO Statement

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact [e-mail].