Principal Experience Designer

PayPal; San Jose (CA); On-site; USD 218,000 - 323,950; Full time

Job summary

PayPal in San Jose is seeking a User Experience Leader responsible for establishing user experience strategies and influencing executive-level decisions. The ideal candidate should have over 10 years of experience in the field, provide mentoring, and manage resources effectively.

The position offers a competitive salary ranging from $218,000 to $323,950 annually, along with potential bonuses and equity based on performance.

Qualifications

• 10+ years of relevant experience in user experience or related field.

Responsibilities

• Establish user experience strategies.
• Negotiate with senior executives.
• Lead mentoring for less-experienced roles.

Skills

User interface design

Cross-functional collaboration

Strategic negotiation

Mentoring

Education

Bachelor’s degree or equivalent experience

Job description

Who we are

Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 325 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

Job Summary

This role establishes the overall business or technical strategy for user experience initiatives, significantly influencing executive-level decision-making. It leads the development of user experience strategies that resonate with target audiences and collaborates with cross‑functional teams to ensure alignment on goals.

Essential Responsibilities

• Establish overall business or technical strategy for user experience initiatives.
• Negotiate with and influence decision‑making reaching the senior executive level.
• Identify and resolve unique situations of substantial significance in user interface or interaction design.
• Allocate resources responsibly and apply creativity to enhancing user and customer experiences across digital and physical products and services.
• Lead the development of user experience strategies that resonate with target audiences.
• Support and mentor less‑experienced roles to provide an example of innovation, excellence, and day‑to‑day learning.

Minimum Qualifications

• 10+ years of relevant experience and a Bachelor’s degree or an equivalent combination of education and experience.

Compensation

Base pay will depend on location and experience. Pay range for the primary location is: San Jose, California – $218,000 to $323,950 annually. Compensation ranges differ by geographic location. Additional compensation may include an annual performance bonus, equity, or other incentive compensation as applicable.

Equal Employment Opportunity

PayPal provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail].

Health and Safety

PayPal’s commitment to employee health and safety includes in‑office Covid‑19 protocols and requirements. Depending on location, this might include a Covid‑19 vaccination requirement for any employee whose role requires on‑site work. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.