Sr. Knowledge Management Specialist – Remote!

General Dynamics Information Technology; Fairfax (VA); Remote; USD 96,000 - 121,000; Full time

Job summary

A leading company is seeking a Sr. Knowledge Management Specialist for the Indian Health Service EHRM program. This fully remote role involves supporting contract management and knowledge management efforts, enhancing data access and patient care across multiple facilities. The ideal candidate will have extensive experience in SharePoint and knowledge management, along with strong organizational and communication skills. Benefits include flexible work, health packages, and career development opportunities.

Benefits

Flexible work week

401K with match

Health and wellness packages

Career development opportunities

Paid vacation and holidays

Qualifications

• 8+ years of relevant experience required.
• Expertise in SharePoint and documentation practices.

Responsibilities

• Support KM and SharePoint teams primarily.
• Monitor and resolve KM tickets with stakeholders.
• Assist with SharePoint content uploads and document management.

Skills

Knowledge Management

Meeting Minutes

Process Improvements

Education

Bachelor’s degree

Tools

Microsoft SharePoint

Job description

**Req ID:** RQ199422

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** None

**Public Trust/Other Required:** SSBI (T5)

**Job Family:** Business Process Analysis

**Skills:** Knowledge Management, Meeting Minutes, Microsoft SharePoint, Process Improvements, Standard Operating Procedure (SOP)

**Experience:** 8+ years of related experience

**Job Description:**

GDIT has supported the IHS mission for over 20 years, providing services to improve health access for 2.6 million American Indians and Alaska Natives. The role involves modernizing the EHR platform to enhance data access, patient experience, and quality of care across multiple tribes and facilities.

We are seeking a **Sr. Knowledge Management Specialist** for the **Indian Health Service (IHS) Electronic Health Records Modernization (EHRM)** program. The specialist will support the PMO in contract management and knowledge management efforts.

**_This position is fully remote!_**

How a Sr. Knowledge Management Specialist Will Make an Impact:

• Support KM and SharePoint teams primarily, with secondary support to the program team (80% KM/SP, 20% program/meeting support)
• Monitor, triage, and resolve KM tickets with stakeholders
• Assist with SharePoint content uploads, metadata tagging, and document management
• Conduct SharePoint governance reviews
• Support SOP documentation and development
• Assist in building and formalizing the Lessons Learned database
• Participate in SharePoint site cleanup activities
• Coordinate meetings, document action items, and capture accurate minutes
• Provide coverage during staff leave for overlapping or conflicting meetings
• Support GovSlack administration
• Assist with communication coordination and reporting

Required Qualifications and Experience:

• Bachelor’s degree and 8+ years of relevant experience, or equivalent
• Expertise in SharePoint (libraries, metadata, permissions)
• Experience documenting meeting minutes and action items
• Supporting technical, clinical, or PMO teams
• Supporting change management, reporting, and workflow tracking
• Issue resolution and escalation experience
• Tracking milestone progress during development and implementation
• Coordinating communication across teams
• Ability to obtain a Public Trust Level 5 clearance
• Ability to travel up to 25%, if needed

Desired Qualifications and Experience:

• Experience with GovSlack, Slack, or similar platforms
• Knowledge management concepts and documentation practices
• Supporting federal contract program managers
• Task management skills
• Strong organizational and time management skills
• Effective communication with internal/external stakeholders
• Ability to work independently and meet deadlines
• High-quality documentation skills

Why GDIT?

• Flexible work week
• 401K with match
• Health and wellness packages
• Career development opportunities
• Access to cutting-edge technology
• Paid vacation and holidays

The salary range is $96,034 - $120,750, based on experience and location. Benefits include various health plans, paid time off, and insurance options. We value diversity and are an Equal Opportunity Employer.