Sr. IT Systems Engineer

Immuta Inc.; Columbus (OH); Hybrid; USD 110,000 - 125,000; Full time

Job summary

Immuta Inc. is seeking an experienced IT Engineer to build and govern multi-cloud environments and drive adoption of internal AI platforms. You will partner with teams to translate business problems into automated solutions, with a focus on reliability and security, in Columbus, OH.

The role requires in-office attendance at least 3 days per week in our Columbus, OH office, and candidates must reside nearby. You will mentor teammates and contribute to continuous improvement across IT services.

Qualifications

• 8+ years IT experience, preferably with user support roles.
• 4+ years of systems administration or engineering experience.
• Proficiency in managing macOS environments and SaaS applications.
• Understanding of ITSM and IAM fundamentals.
• Experience with AWS, Azure, Google Cloud, endpoint management, Google Workspace, networking, observability, Okta, Prisma Access, scripting, Terraform, and Windows Server.
• Hands-on experience with AI tooling and building agents or automations.
• Strong requirements gathering to align with business needs.
• Excellent written and verbal communication; able to tailor content to audience.

Responsibilities

• Run IT engineering and implementation projects across cloud platforms, AI platforms, endpoint management, and related tech.
• Design and build agents, automations, and workflows with business impact.
• Mentor teammates and promote best practices across projects.
• Identify opportunities to improve systems and processes.
• Work within ITSM environment managing incidents, requests, changes, assets, and knowledge base.
• Collaborate with stakeholders outside IT on cross-functional initiatives.

Skills

IT Experience

Systems Engineering

Endpoint & SaaS

ITSM & IAM

Cloud Platforms

AI & Automation

Requirements Analysis

Communication

Ownership

Customer Focus

Collaboration

Tools

Okta

Terraform

Prisma Access

Google Workspace

Windows Server

Job description

Immuta is the Data Authorization Company, helping the world's largest organizations control who, and what, can access their data.

The way enterprises access data is fundamentally changing. Organizations are racing to put data to work across analytics and AI, while AI copilots and agents are emerging as an entirely new class of data consumer. Traditional approaches built around tickets, static permissions, and manual approvals were not designed for this speed, scale, or complexity.

Immuta provides the authorization layer for modern data and AI. Our platform enables organizations to provision governed access to data by policy, by request, and dynamically for AI agents, so people and AI can access the data they need while enterprises maintain security, compliance, and control.

For Chief Data Officers, that means making enterprise data dramatically easier to access and use without giving up governance. For AI leaders, it means giving AI agents secure, governed access to enterprise data so they can move from experimentation into production.

Founded in 2015, Immuta is trusted by Fortune 500 companies and government agencies worldwide.

• Our technology ecosystem includes Snowflake, Databricks, AWS, Microsoft Azure, Google Cloud, Okta, ServiceNow, Teradata, Alation, Atlan, and Starburst - connecting Immuta to the data, cloud, identity, and enterprise platforms powering modern data and AI environments.

• Immuta has been recognized by Forbes as a top American startup employer, by Inc. Magazine and Built In as one of the best workplaces, and by Fast Company as one of the world’s most innovative companies.

• Immuta has raised $263 million from investors including NightDragon, Snowflake, Databricks, ServiceNow, Citi Ventures, Dell Technologies Capital, DFJ Growth, IAG, Intel Capital, March Capital, Okta Ventures, StepStone, Ten Eleven Ventures, and Wipro Ventures.

• We operate as a hybrid workplace with offices in Boston, MA; Columbus, OH; and College Park, MD.

ABOUT THE TEAM

The IT Team at Immuta empowers the organization to focus on its mission: enabling the legal and ethical use of data, ensuring that data is accessible only to those who need it, for the right reasons, and in the proper form. We are responsible for the organization’s AI platforms, endpoints, infrastructure, networks, SaaS applications, cloud platforms, IAM, and more.

ABOUT THE ROLE

This engineering role focuses on building solutions that serve the organization. You will work with stakeholders to discover, design, and implement new technologies, as well as enhance our existing, robust, and modern technology stack. Two areas are central to this role today: architecting and governing our multi-cloud environments, and driving adoption of our internal AI platforms by partnering with teams across the company to turn their business problems into working automation. The role offers endless opportunities to learn and grow, as you'll frequently work with a range of technologies, from infrastructure and cloud to AI platforms, SaaS applications, endpoint management, and more.

This position requires in-office attendance at least 3 days per week in our Columbus, OH office.Candidates must be based in Columbus, OH or nearby to be considered.

CORE RESPONSIBILITIES

• Run IT engineering and implementation projects across a wide range of technologies such as cloud platforms, AI platforms, endpoint management, Google Workspace, networking, observability, Okta, SASE, and server platforms.
• Serve as the internal expert on our AI platforms, consulting with teams across the business to design and build agents, automations, and workflows that measurably improve how they work, and training users as the platform evolves.
• Mentor and grow other members of the team, sharing best practices, solutions, and lessons learned to make the team better.
• Proactively identify new opportunities to improve our systems and processes, practicing a mindset of continuous improvement.
• Work within a robust IT Service Management environment, helping the team manage incidents, service requests, changes, assets, and our knowledge base.
• Resolve escalated support issues from our user support staff.
• Partner with stakeholders outside IT on cross-functional operational improvement initiatives, representing IT as a technical resource.

REQUIRED EXPERIENCE

• IT Experience:8+ years of IT experience, preferably with some experience in user support roles.
• Systems Engineering:4+ years of systems administration or engineering experience.
• Endpoint and SaaS Management:Proficiency in managing macOS environments and SaaS applications.
• ITSM and IAM:An understanding of IT Service Management (ITSM) and Identity and Access Management (IAM) fundamentals.
• Technology Expertise:Engineering proficiency in several of the following technologies: AWS, Azure, Google Cloud, endpoint management, Google Workspace, networking, observability, Okta, Prisma Access, scripting, Terraform, and Windows Server.
• AI and Automation: Hands-on experience with AI tooling and a genuine interest in applying it to business problems, including building agents or automations, writing effective prompts, and helping non-technical colleagues get value from the technology.
• Analytical Experience:Expertise in gathering and analyzing requirements, considering customer needs and business impacts, to make the right decisions to drive projects forward.
• Communication:Excellent written and verbal communication skills, with the ability to tailor communication style and content to the audience.
• Ownership:Strong follow-through on commitments and responsibilities, owning deliverables from start to finish.
• Customer Focus:High-touch customer service skills and an outward mindset.
• Collaboration and Growth:A positive attitude, a willingness to learn and grow, and the desire to work in a collaborative environment that values teamwork and providing top-notch user experiences.

$110,000 - $125,000 a year

To provide greater transparency to candidates, we share base pay ranges for all U.S.-based job postings. Our salary ranges are based on function, level, and geographic location, and are benchmarked for our company size and industry.

The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including but not limited to, geographic location, internal equity, experience level, skill set, and training. The range shown above reflects the good-faith hiring range for this role at the time of posting, consistent with applicable state and local pay-transparency laws. Pay ranges may be adjusted in the future to reflect market changes.

This role may also be eligible for additional compensation, such as commission, variable pay, or equity, and comprehensive benefits, including medical, dental, vision, a 401(k) plan, and other applicable company programs.

Benefits

At Immuta, our goal is to help bridge the gap between personal and professional growth, so that our team members can be well and thrive personally and professionally. After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:

- 100% employer paid Healthcare (Medical, Dental, Vision) premiums for you and your dependents (including Domestic Partners)

- Stock Options

- Paid parental leave (Both Maternity and Paternity)

- Unlimited Paid time off (U.S. based positions)

- Learning and Development Resources

Immuta provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, marital status, age, disability (including disability due to pregnancy) or genetics, protected veteran status, or any other characteristic protected by law. Immuta complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

NOTICE TO THIRD PARTY RECRUITERS: Immuta does not accept candidates from third party recruiters. All candidates submitted through are considered to be submissions by the candidate and no submission will obligate Immuta to pay any third party for the referral or hiring of a candidate.