Sr. IT Solutions Manager

The City of Fort Worth; Fort Worth (TX); On-site; USD 139,000 - 157,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth Water Department seeks a Sr. Water IT Solutions Manager to lead its IT section and set strategic direction for critical utility technology.

The role oversees 38 positions and a $14M budget, managing over 100 technology contracts and ensuring secure, resilient OT/IT infrastructure for 1.4M customers. Ideal candidates will drive modernization, oversee cybersecurity and incident response, and coordinate with stakeholders to align technology with city goals.

Qualifications

• Bachelor’s degree in computer science, MIS, Business, or related technical field.
• Six (6) years of experience in information systems/design administration, computer systems analysis or computer programming.
• Three (3) years in a supervisory or administrative role.
• Valid driver’s license.

Responsibilities

• Lead people and technology initiatives by developing staff, setting priorities, managing performance, and leading complex technology projects, contracts, and specialized systems.
• Shape technology strategy and service delivery by helping establish goals, policies, and strategies that align information systems with organizational and operational needs.
• Design and improve technology solutions by analyzing business requirements, developing system enhancements and customizations, and identifying opportunities to improve functionality, reliability, and user experience.
• Manage technology resources and investments by supporting budget development, forecasting resource needs, monitoring expenditures, and ensuring projects and services remain aligned with organizational priorities.
• Lead system implementation and integration by coordinating system changes, data migration, security configuration, testing, documentation, and successful deployment across technology platforms.
• Manage and negotiate technology contracts by coordinating with vendors and internal stakeholders, evaluating contract terms and services, negotiating agreements and renewals, and ensuring technology investments deliver value and meet organizational requirements.
• Drive continuous improvement and performance by evaluating system performance, resolving complex issues, and partnering with teams to increase efficiency, reliability, and quality of service.
• Build strong partnerships — act as a trusted liaison between departments, city staff, and outside agencies to ensure seamless communication and effective technology solutions.
• Partner with the City’s IT Solutions Department and key stakeholders to align technology strategies, priorities, and initiatives with organizational goals and objectives.

Skills

Cybersecurity

Budgeting

Procurement

Vendor management

SAAS management

Project management

Contract negotiation

IT governance

Education

Bachelors in CS / MIS / Business

Job description

Pay Range: $138,972 – $157,099 annual compensation

Job Posting Closing on: Monday, November 2, 2026

Work Location/Hours: Onsite – Fort Worth Water Department/ Monday through Friday and must be able to work after hours, weekends, and holidays as needed.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

The Fort Worth Water Department is seeking a forward-thinking Sr. Water IT Solutions Manager to lead its Water IT Section and provide strategic direction for the technology that supports critical utility operations.

The Sr. Water IT Solutions Manager oversees 38 authorized positions and 10 contractors. This position manages an approximately $14 million budget, including administering over 100 technology contracts. This position oversees the maintenance, security, and resilience of critical IT and operational technology (OT) infrastructure, supports technology services for approximately 1,058 employees, and sustains the technologies that are essential to serving 1.4 million water customers, including customer billing, metering, SCADA, asset management, GIS mapping, networks, servers, security systems, and utility data.

The ideal candidate will be a strategic technology leader focused on cybersecurity, operational continuity, infrastructure reliability, application sustainability, and technology modernization, ensuring Fort Worth Water’s critical systems remain secure, resilient, and prepared for future needs.

Minimum Qualifications

• Bachelor’s degree in computer science, MIS, Business, or related technical field
• Six (6) years of experience in information systems/design administration, computer systems analysis or computer programming
• Three (3) years in a supervisory or administrative role
• Valid driver’s license

Preferred Qualifications

• Experience protecting critical/sensitive environments
• Knowledge of regulatory requirements of the water sector
• Strong budget management capabilities
• Experience with IT procurement, purchasing, contract and agreement negotiation, vendor management, and contract administration
• OT/IT network administration and security framework experience
• Experience with the administration of critical SAAS applications
• Proven ability to manage projects, contracts, teams, and internal/external partnerships
• Strategic mindset with the ability to anticipate organizational needs and emerging technology trends

The Sr. Water IT Solutions Manager – job responsibilities include

• Lead people and technology initiatives by developing staff, setting priorities, managing performance, and leading complex technology projects, contracts, and specialized systems
• Shape technology strategy and service delivery by helping establish goals, policies, and strategies that align information systems with organizational and operational needs
• Design and improve technology solutions by analyzing business requirements, developing system enhancements and customizations, and identifying opportunities to improve functionality, reliability, and user experience
• Manage technology resources and investments by supporting budget development, forecasting resource needs, monitoring expenditures, and ensuring projects and services remain aligned with organizational priorities
• Lead system implementation and integration by coordinating system changes, data migration, security configuration, testing, documentation, and successful deployment across technology platforms
• Manage and negotiate technology contracts by coordinating with vendors and internal stakeholders, evaluating contract terms and services, negotiating agreements and renewals, and ensuring technology investments deliver value and meet organizational requirements
• Drive continuous improvement and performance by evaluating system performance, resolving complex issues, and partnering with teams to increase efficiency, reliability, and quality of service
• Build strong partnerships — act as a trusted liaison between departments, city staff, and outside agencies to ensure seamless communication and effective technology solutions
• Partner with the City’s IT Solutions Department and key stakeholders to align technology strategies, priorities, and initiatives with organizational goals and objectives

Why Join Us

At Fort Worth Water, you’ll do more than manage IT — you’ll play a key role in protecting one of our city’s most vital resources. You’ll lead meaningful projects, work with cutting-edge technology, and help ensure that every drop of water in Fort Worth is delivered safely, efficiently, and sustainably.

Apply now and be part of something bigger — Fort Worth’s future.

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The City of Fort Worth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.