Sr. IT Solutions Manager

City of Fort Worth; Fort Worth (TX); On-site; USD 139,000 - 157,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth Water Department is seeking a Sr. Water IT Solutions Manager to lead its Water IT Section and drive strategic direction for the technology that supports critical utility operations.

This role oversees 38 authorized positions and a $14 million budget, manages over 100 technology contracts, and ensures the security, resilience, and modernization of IT and OT infrastructure serving 1.4 million water customers.

Qualifications

• Bachelor’s degree in computer science, MIS, Business, or related technical field.
• Six years of experience in information systems/design administration, computer systems analysis or programming.
• Three years in a supervisory or administrative role; valid driver’s license.

Responsibilities

• Lead staff and technology initiatives by developing staff, setting priorities, managing performance, and leading complex technology projects, contracts, and specialized systems.
• Shape technology strategy and service delivery by helping establish goals, policies, and strategies that align information systems with organizational and operational needs.
• Design and improve technology solutions by analyzing business requirements, developing system enhancements and customizations, and identifying opportunities to improve functionality, reliability, and user experience.
• Manage technology resources and investments by supporting budget development, forecasting resource needs, monitoring expenditures, and ensuring projects and services remain aligned with organizational priorities.
• Lead system implementation and integration by coordinating system changes, data migration, security configuration, testing, documentation, and successful deployment across technology platforms.
• Manage and negotiate technology contracts by coordinating with vendors and internal stakeholders, evaluating contract terms and services, negotiating agreements and renewals, and ensuring technology investments deliver value and meet organizational requirements.
• Drive continuous improvement and performance by evaluating system performance, resolving complex issues, and partnering with teams to increase efficiency, reliability, and quality of service.
• Build strong partnerships – act as a trusted liaison between departments, city staff, and outside agencies to ensure seamless communication and effective technology solutions.
• Partner with the City’s IT Solutions Department and key stakeholders to align technology strategies, priorities, and initiatives with organizational goals and objectives.

Skills

Experience in information systems

Supervisory experience

Driver's license

Education

Bachelor’s degree in computer science, MIS, Business, or related technical field

Job description

Pay Range: $138,972 -- $157,099 annual compensation

Job Posting Closing on: Monday, November 2, 2026

Work Location/Hours: Onsite -- Fort Worth Water Department/ Monday through Friday and must be able to work after hours, weekends, and holidays as needed.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

The Fort Worth Water Department is seeking a forward-thinking Sr. Water IT Solutions Manager to lead its Water IT Section and provide strategic direction for the technology that supports critical utility operations.

The Sr. Water IT Solutions Manager oversees 38 authorized positions and 10 contractors. This position manages an approximately $14 million budget, including administering over 100 technology contracts. This position oversees the maintenance, security, and resilience of critical IT and operational technology (OT) infrastructure, supports technology services for approximately 1,058 employees, and sustains the technologies that are essential to serving 1.4 million water customers, including customer billing, metering, SCADA, asset management, GIS mapping, networks, servers, security systems, and utility data.

The ideal candidate will be a strategic technology leader focused on cybersecurity, operational continuity, infrastructure reliability, application sustainability, and technology modernization, ensuring Fort Worth Water’s critical systems remain secure, resilient, and prepared for future needs.

Minimum Qualifications

• Bachelor’s degree in computer science, MIS, Business, or related technical field
• Six (6) years of experience in information systems/design administration, computer systems analysis or computer programming
• Three (3) years in a supervisory or administrative role
• Valid driver’s license

Preferred Qualifications

• Experience protecting critical/sensitive environments
• Knowledge of regulatory requirements of the water sector
• Strong budget management capabilities
• Experience with IT procurement, purchasing, contract and agreement negotiation, vendor management, and contract administration
• OT/IT network administration and security framework experienceExperience with the administration of critical SAAS applications
• Proven ability to manage projects, contracts, teams, and internal/external partnerships
• Strategic mindset with the ability to anticipate organizational needs and emerging technology trends

The Sr. Water IT Solutions Manager -- Job Responsibilities Include

• Lead people and technology initiatives by developing staff, setting priorities, managing performance, and leading complex technology projects, contracts, and specialized systems
• Shape technology strategy and service delivery by helping establish goals, policies, and strategies that align information systems with organizational and operational needs
• Design and improve technology solutions by analyzing business requirements, developing system enhancements and customizations, and identifying opportunities to improve functionality, reliability, and user experience
• Manage technology resources and investments by supporting budget development, forecasting resource needs, monitoring expenditures, and ensuring projects and services remain aligned with organizational priorities
• Lead system implementation and integration by coordinating system changes, data migration, security configuration, testing, documentation, and successful deployment across technology platforms
• Manage and negotiate technology contracts by coordinating with vendors and internal stakeholders, evaluating contract terms and services, negotiating agreements and renewals, and ensuring technology investments deliver value and meet organizational requirements
• Drive continuous improvement and performance by evaluating system performance, resolving complex issues, and partnering with teams to increase efficiency, reliability, and quality of service
• Build strong partnerships – act as a trusted liaison between departments, city staff, and outside agencies to ensure seamless communication and effective technology solutions
• Partner with the City’s IT Solutions Department and key stakeholders to align technology strategies, priorities, and initiatives with organizational goals and objectives

Why Join Us

At Fort Worth Water, you’ll do more than manage IT — you’ll play a key role in protecting one of our city’s most vital resources. You’ll lead meaningful projects, work with cutting-edge technology, and help ensure that every drop of water in Fort Worth is delivered safely, efficiently, and sustainably.

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non‑merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.