Meter Services Technician I

The City of Fort Worth; Fort Worth (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

11 Paid Holidays

Medical

Dental

Vision

Paid Time Off

Pension Plan

Professional Development Opportunities

Job summary

The City of Fort Worth is seeking a Meter Services Technician I to join the Fort Worth Water field operations. You will install, maintain, and troubleshoot water meters and endpoints, work with AMI systems, and deliver strong customer service in a fast-paced environment.

Entry-level position with growth through an established career ladder. Requires a high school diploma, valid driver's license, and ability to obtain state licenses within specified timelines.

Qualifications

• Requires High School Diploma or GED.
• Must possess a valid Driver’s License.
• Ability to pass physical and drug test.
• Must obtain TCEQ Class D Water Distribution license within 1 year of hire.
• Must obtain TCEQ Class C Water Distribution license within 2 years of hire.

Responsibilities

• Install, maintain and troubleshoot remote-read radio signals.
• Perform installation and preventive maintenance on water meters and related equipment.
• Conduct field investigations in response to customer inquiries.
• Obtain and validate water meter readings and manage service turns on/off.
• Provide face-to-face customer service and address customer needs.
• Locate water assets using maps and GIS.
• Inspect and maintain assigned City vehicles and equipment.
• Perform other duties as required.

Skills

Customer service

Attention to detail

Physical stamina

Tools

GIS

Work Order System

Job description

Job Posting Closing on: Thursday, October 29, 2026

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

Fort Worth Water is seeking a Meter Services Technician I to join our dynamic team. In this entry-level role, you'll be at the forefront of our field operations, responsible for the installation, maintenance, and troubleshooting of over 302,000 water meters. Your duties will include working with Advanced Metering Infrastructure (AMI) systems, performing field investigations, and delivering exceptional customer service. This position offers a fast-paced environment with opportunities for growth through an established career ladder.

Minimum Qualifications

• High School Diploma or GED
• Possession of a valid Driver’s License
• Must be able to pass physical and drug test
• Able to obtain a TCEQ Class D Water Distribution license within one (1) year of hire
• Able to obtain a TCEQ Class C Water Distribution license within two (2) years of hire

Preferred Qualifications

• Previous plumbing, mechanical, oil field, utility, or construction field work experience
• Knowledge and experience using a work order system
• Basic computer skills

The Meter Services Technician I job responsibilities include

• Installs, maintains and troubleshoots remote-read radio communication signals
• Performs installation and preventative maintenance on water meters, endpoints (radio transmitters), pipe fittings, valves, meter boxes, and lids
• Performs water services field investigations in response to customer inquiries and inspects the condition of water meters and pipe fittings for installation, repair, or replacement
• Obtains and validates water meter readings, turns on/off water services, and locks water service for delinquent accounts
• Provides exceptional face-to-face customer service, answers questions, and take appropriate steps to meet the needs of the customer
• Locates water assets (water service lines, water mains, water meters, and valves), utilizing maps and Geographic Information Systems (GIS)
• Inspects, operates, and maintains assigned City vehicles, equipment, tools, and machinery in a safe and appropriate manner
• Performs other duties as required

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Incumbents may be exposed to moving mechanical parts, odors, dusts, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases and workspace restrictions. Requires working outdoors in all-weather environments including wind, rain, snow, extreme cold, or high heat, etc. Frequently exposed to dangers related to plants, animals, insects, spiders, and snakes.

Heavy Work – Depending on assignment, positions in this class typically exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects. This includes but is not limited to cases of water meters, registers, and automated metering supplies, tools, equipment, etc. Duties require mobility to work out in the field.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in The City of Fort Worth’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.