Sr. IT Project Manager - Radio Services

Harris County

Houston (TX)

Hybrid

USD 120,000 - 150,000

Full time

11 days ago

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Job summary

Harris County Universal Services, within Harris County, seeks a Senior IT Project Manager to lead delivery of Public Safety Technologies’ Radio Services projects. You will report to the Enterprise PMO and collaborate with Radio Services to manage strategic enterprise initiatives on time and within budget.

The role requires strong leadership, vendor management, and risk mitigation skills, with experience in public safety IT and cross-functional coordination across multiple departments.

Qualifications

Bachelor's degree in Business Information Systems, Computer Science, Business Administration, or a related field.
Seven+ years IT experience with business problem solving.
Five+ years managing complex projects.
Five+ years of Business Unit-facing experience with problem solving.
Experience leading diverse teams.
Experience managing vendors, deployments, integrations, testing, cutovers, and transitions in high-availability environments.

Responsibilities

Lead, oversee and ensure delivery of Public Safety Technologies' Radio Services projects.
Coordinate with Enterprise Project Management Office and Radio Services teams.
Coach junior PMs, executives, or others as needed.
Plan, track and forecast project milestones and deliverables.
Identify and mitigate project risks; implement risk strategies.
Define scope, gather requirements, and control change requests.

Skills

Project Management

Public Safety IT

Vendor Management

Leadership

Budget & Cost Control

Risk Management

Stakeholder Communication

Team Mentoring

Education

Bachelor's degree in BIS/CS/BA or related field

Tools

Microsoft Project

Planview PPM Pro

ServiceNow SPM

Job description

Position Description

About Harris County and Universal Services: Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Senior IT Project Manager, working within our Radio Services division, to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 5.1 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.

The primary purpose of the Senior IT Project Manager role is to lead, oversee and ensure the successful delivery and management of Public Safety Technologies’ Radio Services strategic projects. While reporting to the Enterprise Project Management Office, the Senior IT Project Manager will office with Radio Services. The role is responsible for managing mission-critical initiatives that support public safety communications and radio infrastructure within scope, on time and within budget. The Senior IT Project Manager will be responsible for the creation, organization, execution, and completion of strategic enterprise projects for Radio Services according to the Enterprise Project Management Office's standards and methodology.

Duties and Responsibilities

Project Integration Management

Planning, coordination, change control, overall leadership
Review project proposals/plans to determine time frames, funding, processes.
Establish overall work plans, phases, and iterations.

Project Communications Management

Coordination of meetings, reporting, stakeholder communications
Implement project communication plan.
Review status reports and communicate changes to plans.

Project Stakeholder Management

Expectation management, engagement, conflict resolution
Manage the relationship with clients and all stakeholders.
Act as coach to junior PMs, executives, or others.

Project Schedule Management

Planning, tracking, forecasting, schedule updates
Identify/schedule project deliverables, milestones, tasks.
Monitor project progress against schedule.

Project Risk Management

Risk identification, analysis, mitigation
Conduct risk assessments.
Develop/monitor risk mitigation strategies.

Project Scope Management

Requirements, scope control, change requests
Analyze project proposals for scope boundaries.
Define authority and scope for project personnel.

Project Resource Management

Team leadership, staffing, performance management
Assign duties and responsibilities to project personnel.
Arrange staffing/recruitment for project phases.

Project Cost Management

Budget monitoring, forecasting, cost control
Review project proposals to determine funding limitations.
Direct and coordinate activities to ensure projects stay within budget.

Project Quality Management

Quality planning, reviews, process improvement
Monitor project activities for quality and accuracy.
Ensure consistency in content and organizational “look and feel.”

Project Procurement Management

Vendor management, contracts
Review/approve work plans from external service providers.
Support vendor coordination as part of project execution.

Other Duties As Assigned

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education

Bachelor’s degree in Business Information Systems, Computer Science, Business Administration, or a related field.

Experience

Seven or more years of progressively responsible IT experience, with sensitivity and commitment to business problem solving
Five years of successfully managing complex projects
Five or more years of Business Unit or Business Unit-facing experience, with sensitivity and commitment to business problem solving
Experience in leading diverse teams
Experience and ability in using soft skills and people skills
Experience managing vendors, infrastructure deployments, system integrations, testing, cutovers, and operational transitions within high-availability environment

Knowledge, Skills, and Abilities

Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.
Understanding of public safety operational environments and the ability to manage projects involving emergency communications, radio infrastructure upgrades, technology refreshes, and cross-agency coordination.
Ability to adapt to new circumstances in a changing business environment.
Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business solutions.
Knowledge of project management methodology and experience or familiarity with major, defined program management approaches
Significant knowledge of project planning/scheduling tools (for example, Microsoft Project, Planview PPM Pro, ServiceNow Strategic Portfolio Management, or Open Workbench), with a solid track record of practical application.
Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
Effective influencing and negotiating skills in an environment in which this role may not directly control resources.
Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).

Automatic Disqualification

Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
Open arrest for any criminal offense (Felony or Misdemeanor)
Family Violence conviction

NOTE

Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. “See Resume” will not be accepted for qualifications.

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