Sr. IT Project Manager

Harris County; Houston (TX); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Harris County Universal Services is seeking a Senior IT Project Manager to lead enterprise technology projects within the EPMO framework in Houston, TX. You will ensure projects stay within scope, time, and budget while coordinating with stakeholders across IT, public safety, and records management.

You will mentor junior project managers, align project goals to business objectives, and drive process improvements. Hybrid onsite/remote work and the local criminal history checks apply.

Qualifications

• 7+ years of IT experience with strong problem-solving
• 5+ years of managing complex projects
• 5+ years in Business Unit-facing roles with business problem solving
• Experience leading diverse teams
• Strong soft skills and people skills

Responsibilities

• Review project proposals to determine time frame, funding, staffing and resources.
• Identify and schedule deliverables, milestones, and tasks.
• Provide leadership and motivate project team members throughout the lifecycle.
• Coach junior project managers and executives on project management practices.
• Establish work plans and staffing for project activities and phases.
• Analyze proposals for time frames and funding; review external providers' work plans.
• Implement a project communication plan and conduct risk assessment and mitigation.
• Monitor project activities to ensure currency, quality and consistency; align goals with business objectives.
• Direct and coordinate project personnel to progress on schedule and within budget.
• Review status reports and modify schedules as required.
• Establish reporting standards and documentation; benchmark PMO performance.
• Manage client and stakeholder relationships; assess PMO policies for efficiency.
• Work onsite as needed.

Skills

Project management

Leadership

Strategic thinking

Stakeholder management

Communication

Team leadership

Negotiation

Risk management

Education

Bachelor’s degree in business information systems, computer science, business administration, or a related field

Tools

Microsoft Project

Planview PPM Pro

ServiceNow SPM

Open Workbench

Job description

Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking an experienced and strategic Senior IT Project Manager to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 4.7 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

Job Overview

This Universal Services position reports into the Enterprise Project Management Office (EPMO). The primary purpose of the Senior IT Project Manager role is to lead, oversee and ensure the successful delivery and management of enterprise technology projects. The Senior IT Project Manager must deliver projects within scope, on time and within budget. The Senior IT Project Manager is responsible for the creation, organization, execution, and completion of assigned projects, in accordance with the EPMO standards and methodology. This includes managing the project team, establishing milestones and target dates, communicating with and preparing reports to stakeholders about the project, and adjusting as necessary to meet new requirements and scope changes.

Primary Responsibilities and Activities

• Review project proposals or plans to determine a time frame, funding limitations, procedures for accomplishing projects, staffing requirements and the assignment of available departmental resources to various project phases.
• Identify and schedule project deliverables, milestones, and required activities and tasks.
• Provide leadership and motivation to project team members throughout the project lifecycle and confer with project staff to outline a work plan.
• Act as a coach to junior project managers, executives and others who need assistance and advice regarding project management practices.
• Establish a work plan and staffing for project activities, iterations or phases, and arrange for recruitment or assignment of project personnel.
• Analyze project proposals to determine a time frame, funding limitations and appropriate processes for accomplishing projects.
• Review/approve the work plan of an external service provider or consultancy contracted to execute the project.
• Implement a project communication plan.
• Conduct risk assessment and mitigation.
• Monitor project activities, ensuring the currency, quality and integrity of information, while providing consistency in content and “look and feel” across the organization.
• Ensure that project goals are in line with business objectives.
• Ensure that project goals are achieved.
• Assign duties and responsibilities to project personnel and define the scope of their authority.
• Direct and coordinate the activities of project personnel to ensure projects progress on schedule and within budget.
• Review status reports prepared by project personnel and modify schedules or plans as required.
• Establish standards and procedures for project reporting and documentation.
• Benchmark project management performance continuously to identify the potential for improvements and increase capability in project and portfolio management.
• Manage the Relationship with the Client and all Stakeholders
• Analyze PMO policies regarding Customer Service and Efficiency recommending policy changes and process improvements as needed.
• Work onsite as needed.

Primary Contacts

• Project sponsor and key stakeholders
• Project team/staff (including designated users or customers)
• Business unit management and executives
• Subject matter experts such as:
• Enterprise architects
• IT Infrastructure and Operations
• Cybersecurity
• Data and Analytics
• Business and functional analysts
• User/customer product owner
• External service providers and consultants and their project man

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call [phone] or email [e-mail].
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Education

• Bachelor’s degree in business information systems, computer science, business administration, or a related field.

Experience

• Seven or more years of progressively responsible IT experience, with sensitivity and commitment to business problem solving
• Five years of successfully managing complex projects
• Five or more years of Business Unit or Business Unit-facing experience, with sensitivity and commitment to business problem solving
• Experience in leading diverse teams
• Experience and ability in using soft skills and people skills

Knowledge and Skills

• Distinctive blend of business, IT, financial and communication skills. This blend is vital because this is a highly visible position with substantial impact.
• Ability to adapt to new circumstances in a changing business environment.
• Good understanding of current and emerging technologies, and of how other enterprises are using them to drive digital business solutions.
• Knowledge of project management methodology and experience or familiarity with major, defined program management approaches.
• Significant knowledge of project planning/scheduling tools (for example, Microsoft Project, Planview PPM Pro, ServiceNow Strategic Portfolio Management, or Open Workbench), with a solid track record of practical application.
• Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
• Effective influencing and negotiating skills in an environment in which this role may not directly control resources.
• Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
• Ability to support a tactical resource plan by mapping future demand to forecast project completions in the project portfolio.

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained or stored either manually or electronically (i.e. custodian, maintenance).

Automatic Disqualification

• Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
• Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
• Open arrest for any criminal offense (Felony or Misdemeanor)
• Family Violence conviction

NOTE

Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Certifications

• PMP Certification from the Project Management Institute or equivalent certification is desirable

Location

• 1111 Fannin St., Houston, Tx 77002

Work Schedule

• 8 hours/Day

Work Arrangement

• Hybrid (combination of working onsite and working from home)

Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.