The role requires strong experience managing complex technology transformation programs, platform migrations, organizational change, business readiness, and enterprise stakeholder engagement with the ability to engage effectively with Vice Presidents (VPs), C-suite executives, and senior leadership.
Responsibilities
- Lead end-to-end IT transformation and migration initiatives, from strategy and planning through execution, adoption, and stabilization.
- Define project scope, objectives, transformation roadmap, timelines, milestones, deliverables, and success criteria.
- Develop and manage detailed migration and transformation plans, including discovery, assessment, pilot, migration waves, cutover, validation, and post-migration stabilization.
- Drive cross-functional collaboration across business units, IT, architecture, engineering, security, infrastructure, compliance, and executive leadership.
- Establish project governance, operating cadence, status reporting, decision-making processes, and executive communications.
- Manage project schedules, budgets, resources, dependencies, risks, issues, and change requests.
- Partner with architects and engineering teams to drive data discovery, content assessment, migration strategy, technical readiness, and execution.
- Coordinate migration pilots and enterprise-wide rollout waves while ensuring business readiness for each phase.
- Identify and mitigate risks related to data integrity, permissions, security, downtime, user disruption, dependencies, and business continuity.
- Coordinate UAT, data validation, permissions validation, issue resolution, business sign-offs, and go-live readiness.
- Develop and execute stakeholder communication, change management, training, and user adoption strategies.
- Support the transition from Box to the Microsoft 365 ecosystem and promote adoption of SharePoint Online, OneDrive, and Teams.
- Coordinate development of project documentation, user guides, FAQs, training materials, support processes, and knowledge-transfer materials.
- Establish and track transformation KPIs, migration metrics, adoption metrics, milestones, and business outcomes.
- Provide regular executive-level reporting covering progress, risks, dependencies, financials, decisions, and transformation outcomes.
- Ensure the transformation aligns with enterprise security, compliance, governance, architecture, and information-management standards.
- Drive post-migration stabilization, lessons learned, continuous improvement, and transition to operational support.
Required Qualifications
- 10+ years of IT Project/Program Management experience, preferably within enterprise transformation, application migration, digital workplace, or technology modernization programs.
- Proven experience leading large-scale technology transformation or application platform migration initiatives from planning through implementation and adoption.
- Experienced in executive communications and stakeholder management, with the ability to engage effectively with Vice Presidents (VPs), C-suite executives, and senior leadership.
- Strong knowledge of Agile, Waterfall, and hybrid project delivery methodologies.
- Proven experience managing complex stakeholder environments, executive communications, risks, dependencies, budgets, and cross-functional teams.
- Strong understanding of change management, business readiness, UAT, adoption, and organizational transformation.
- Experience with project management tools such as Jira, Smartsheet, Microsoft Project, Confluence, or equivalent.
- Excellent communication, leadership, problem-solving, negotiation, and organizational skills.