Sr IT Infrastructure Analyst

Air Methods; Oregon; Hybrid; USD 99,000 - 148,000; Full time

Job summary

Air Methods is seeking an experienced infrastructure professional to plan, coordinate, and execute essential IT operations. The role focuses on systems and network administration, maintenance, performance, and documentation with emphasis on scalable, long-term solutions.

You will lead initiatives across data centers, mobility, remote access, and enterprise environments, collaborating with leadership to define strategy and delivery processes.

Qualifications

• Bachelor’s degree in a related field and 5–8 years of experience.
• Expert level problem solving for enterprise infrastructure.
• Ability to work in an unstructured environment and create structure.
• Strong interpersonal communication skills.
• Demonstrated ability to motivate and direct teams to accomplish goals.
• Ability to operate independently and be self-driven.
• Ability to document complex functions and requirements.

Responsibilities

• Provides hands-on expertise in solving advanced technical problems and working with teams to develop long-term strategic plans and scalable solutions.
• Analyzes infrastructure technology trends and works with IT leadership to develop infrastructure strategy, solutions, architecture, and delivery processes designed for stability, agility and cost effectiveness.
• Oversees and executes technology initiatives to design, build, and maintain key elements of enterprise infrastructure, including 24x7 data center management, mobility and remote access, wireless networks, and enterprise messaging.
• Recommends and implements operational and infrastructure changes as well as improvements to tools and processes.
• Manages documentation, internal training, and support transition/ongoing improvement for enterprise systems.

Skills

Expert problem solving

Structured thinking

Interpersonal communication

Team leadership

Independent work

Analytical thinking

Requirements gathering

Education

Bachelor’s degree

Tools

Azure

AWS

Citrix

Microsoft technologies

Cisco technologies

Visio

Job description

Overview

Responsible for planning, coordinating, and executing activities related to the Air Methods infrastructure. Focus on systems or network administration, maintenance, updates, performance, planning, documentation, and optimization. Tier 4/expert level troubleshooting and problem solving required, as is a working understanding of connected networks or systems such as servers, storage, datacenter/cloud applications and utilities including Office 365 and VPN technologies, WAN/LAN connectivity, and client environments.

Responsibilities

Essential Functions and Responsibilities

• Provides hands-on expertise in solving advanced technical problems and working with teams to develop long-term strategic plans and scalable solutions.
• Analyzes infrastructure technology trends and works with IT leadership to develop infrastructure strategy, solutions, architecture, and delivery processes designed for stability, agility and cost effectiveness.
• Oversees and executes technology initiatives to design, build, and maintain, key elements of the firm’s enterprise infrastructure and associated project portfolio, including but not limited to 24x7 data center infrastructure management and evolution, mobility and remote access services, ubiquitous wireless networks, enterprise-scale messaging environments, active directory multi-forest integration, dual-carrier global WAN, software-defined internetworking, and innovative end user computing solutions.
• Recommends and implements operational and infrastructure changes as well as improvements to tools and processes.
• Manages documentation, internal training, and support transition/ongoing improvement for enterprise systems.

Other Duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & ExperienceBachelor’s degree (B.A.) from four-year college or university; and five to eight years related experience and/or training; or equivalent combination of education and experience. Project management experience on large implementation projectsExperience creating relationships with and managing vendorsExperience evaluating processes and recommending IT solutions to improve processesSkillsExpert level ability to solve technical problems and provide long-term, scalable solutionsAbility to be work in an unstructured environment and create structureExcellent interpersonal communication skillsStrong team playerDemonstrated ability to motivate and direct teams to accomplish goalsAbility to operate independently and be self-drivenAbility to efficiently and effectively analyze systems, data, processes and related information as well as the ability to document complex functions.Demonstrated experience identifying and documenting detailed business requirements, and preparing detailed design documents.Ability to express highly technical concepts to a non-technical audienceComputer SkillsWorking knowledge of at least one cloud IAAS platform (Azure, AWS, etc)Expert level skill in designing, building, updating, and maintaining, networks and network systemsAdvanced knowledge and hands-on capability with other common Citrix, Microsoft, and Cisco technologiesProficient in Microsoft Office including VisioCertificates, Licenses, RegistrationsNone

Additional Job Requirements

Regular scheduled attendanceIndicate the percentage of time spent traveling: 10%Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Minimum pay

USD $98,625.00/Yr.

Maximum Pay

USD $147,900.00/Yr.

Benefits

For more information on our industry-leading benefits, please visit our benefits page here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)