Billing and Collections Coordinator

Air Methods; Greenwood Village (CO); On-site; USD 30,000 - 44,000; Full time

Job summary

Air Methods in Greenwood Village, CO seeks a Billing and Collections Coordinator to support the Billing and Collections team while ensuring confidentiality and HIPAA compliance. You will assist leadership and handle authorizations, appeals, and insurance communications to keep claims moving efficiently.

The role requires strong organizational and communication skills, attention to detail, and the ability to work in a team environment to meet deadlines.

Qualifications

• High school diploma or GED; 1–2 years related experience or training
• Strong organizational and communication skills
• Ability to work in a team and meet deadlines

Responsibilities

• Assist Billing and Collections staff and leadership to ensure confidentiality and HIPAA compliance
• Submit authorization requests and appeals to insurance companies via fax, phone, or online
• Request hospital records timely and follow up until received
• Submit mail and electronic correspondence to insurance with documentation
• Record accounts after completion for tracking
• Contact insurers to confirm claim status when needed
• Review and complete rebills as required
• Assist in training of new hires and cross-functional teams
• Other duties as assigned

Skills

Organizational skills

Detail oriented

Prioritization

Multi-tasking

Communication skills

Education

High school diploma or GED

Job description

Overview

Job Summary

The Billing and Collections Coordinator is responsible for supporting Billing and Collections staff. Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to.

Essential Functions and Responsibilities include the following:

• Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online
• Ensure all hospital records are requested in a timely manner and follow up completed as needed until received via fax, phone or online
• Submit/mail appeal letters, claims and other correspondence to insurance companies in a timely manner with all appropriate documentation. Document accounts when completed for tracking purposes
• Review and distribute incoming correspondence including faxes, mail and emails to appropriate staff and link to accounts in electronic records program for tracking
• May complete claim status by contacting insurance companies for confirmation of claims received via fax, phone or online; if and when needed due to payor issues or time sensitive matters
• May review and complete rebills
• Assist in the training of new hires, continuous training, and cross-functional efforts
• Other duties as assigned

Additional Job Requirements

• Regular scheduled attendance
• Indicate the percentage of time spent traveling - 0%

Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position. All employees must follow Air Methods’ employment practices and policies.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.

Education & Experience

• High school diploma or general education degree (GED); and one to two years’ related experience and/or training; or equivalent combination of education and experience

Skills

• Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
• Excellent written and verbal communication skills
• Dependable and self-motivated
• Ability to be a team player with a professional attitude

Computer Skills

• Intermediate with Microsoft Office, including Word, Excel and Outlook

Certificates, Licenses, Registrations

• None

Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Minimum pay

USD $30,275.00/Yr.

Maximum Pay

USD $43,975.00/Yr.

Benefits

For more information on our industry-leading benefits, please visit our benefits page here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)