Sr. IT Business Analyst

Textron; Wichita (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous time-off package

Comprehensive health and dental benefits

Job summary

A leading financial services provider is seeking an IT Business Analyst to support the relationship between key departments and IT. Responsibilities include user support, issue resolution, analytics dashboard development, and project management. The ideal candidate holds a Bachelor's degree in a related field and has a minimum of 5 years of relevant experience. A strong understanding of software development, communication skills, and familiarity with financial and leasing systems is essential. Competitive benefits and a supportive environment offered.

Qualifications

• Minimum 5 years of relevant professional experience, IT experience preferred.
• Basic understanding of business analysis and project management procedures required.

Responsibilities

• Support the TFC business unit by gathering business requirements and proposing solutions.
• Lead and participate in issue resolution activities.
• Develop and modify analytics dashboards.
• Identify, communicate, and resolve issues.
• Provide end-user assistance, training, and support documentation.
• Deliver work on-time and to process owner specifications.

Skills

Strong verbal, written, and communication skills

Demonstrated knowledge of Software Development/Configuration Life Cycle

Demonstrated knowledge of System and User Acceptance software testing

Demonstrated ability to troubleshoot software and hardware issues

Knowledge of SQL for querying and testing

Knowledge of data analytics and reporting tools

Education

Bachelor’s degree in Computer Science, MIS, Computer Engineering or related technical field

Tools

Oracle

MS SQL Server

PowerBI

UNIX

Windows

Job description

Textron Financial Corporation (TFC) has been delivering innovative financing solutions to Textron customers worldwide for 70 years. Our mission is to support these customers by offering financing options tailored to the unique needs of each transaction. Headquartered in Wichita, Kansas, our services extend globally with offices in Dallas-Fort Worth, Sao Paulo and Singapore.

JOB SUMMARY

Responsible for supporting the relationship between Textron Information Systems (TIS), TFC IT, and the various TFC departments. Activities include support for various TFC applications, ensuring delivery and on-going support of IT solutions, and enabling key finance business processes. The IT Business Analyst will support the business through analysis and design, trouble-shooting system issues, documenting business requirements and technical specifications, identifying technology solutions, performing system testing, and providing configuration and end-user support of applications.

JOB RESPONSIBILITIES

• Support the TFC business unit by gathering business requirements, proposing solutions, drafting technical specifications, providing configuration, user testing, and end-user support of TFC applications, reports, and queries.
• Lead and participate in issue resolution activities and function as the coordinator for internal team, third party providers, cross-functional and supplier-partner resources.
• Develop and modify analytics dashboards to allow the business to analyze both financial and portfolio data.
• Identify, communicate, and resolve issues to maximize the benefit of IT system investments, troubleshooting and performing root cause analysis.
• Provide end-user assistance, training, and support documentation for TFC systems and interfaces.
• Demonstrate business partnering skills to effectively establish solid business connections.
• Contribute to the installation of upgrades, patches, new modules and/or configuration changes to infrastructure and software.
• Apply good, solid understanding of hardware/software development methodologies on projects.
• Understand the sensitive nature of financial information and critical time periods for reporting.
• Adhere to IT policies and procedures and controls, including the compilation of evidence of testing for internal controls.
• Research and provide technical solutions to a wide range of TFC business needs, including process improvement and using both existing and new technology for solutions.
• Report status of projects regularly to the TFC and TIS management teams.
• Work with TFC process owners and TIS to prioritize requests and set timelines.
• Deliver work on-time and to process owner specifications following defined standards, conventions, and controls.
• Conduct thorough testing and validations to eliminate issues before work product is given to the customer.
• Take on responsibility of existing/new TFC systems and provide applications and infrastructure support as needed.
• Take on project management in support of TFC IT initiatives as needed.
• Initiative-taker who can work in a team environment as well as work independently with minimal direction.
• Open to future career development opportunities supporting other Textron business unit locations.
• Other duties as assigned.

EDUCATION/EXPERIENCE

• Bachelor’s degree required in Computer Science, MIS, Computer Engineering or related technical field
• Basic understanding of business analysis and project management procedures required
• Minimum 5 years of relevant professional experience, IT experience preferred

SKILLS/COMPETENCIES

• Strong verbal, written, and communication skills
• Demonstrated knowledge of Software Development/Configuration Life Cycle
• Demonstrated knowledge of System and User Acceptance software testing
• Demonstrated ability working with enterprise software applications, such as financial and leasing systems and services
• Demonstrated ability to troubleshoot software and hardware issues
• High level understanding of accounting and leasing concepts
• Basic understanding of project management procedures
• Experience working on management reporting
• Knowledge of databases, such as Oracle; MS SQL Server or MySQL
• Knowledge of operating systems, such as UNIX; Linux; Windows
• Knowledge of SQL for querying and testing
• Knowledge of data analytics and reporting tools, such as SSIS, PowerBI, Crystal Reporting and Business Objects
• Knowledge of enterprise content management systems, such as Filebound, is preferred
• Knowledge of computer programming languages (MS.Net; JAVA Script, HTML, C# and Visual Basic) is preferred.

At Textron Financial Corporation, we believe that thriving at work starts with balance.

We prioritize work-life balance with a generous time-off package and a culture that encourages connection and engagement. Whether you're joining an Employee Resource Group or participating in fun workplace activities, there are plenty of ways to make your experience here both meaningful and enjoyable.

Our team is a vibrant mix of experience levels and backgrounds, creating a supportive environment where mentorship and knowledge-sharing are part of everyday life.

We also offer a competitive total rewards package, including:

• Comprehensive health, dental, and more

Join Textron Financial Corporation and become part of a dynamic team where innovation, creativity, and collaboration are at the heart of everything we do.